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Essex Property Trust Inc

1.7

About this business

Location details

21860 Burbank Blvd, Woodland Hills, CA, 91367, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.715 reviews
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Fidelia Mbaneme's profile image
Fidelia Mbaneme 
on Google
9 months ago

It has been extremely challenging to establish contact with any representative at this company. A collections department typically maintains a direct line of communication; however, this company relies on a voicemail system and email for past residents. It has now been 21 days since vacating the unit, which aligns with the stipulations of California law, and yet my deposit has not been refunded. Prospective tenants should be prepared to resort to legal recourse in order to retrieve their deposit when dealing with this compan... read more

Anonymous's profile image
Anonymous 
on Google
9 months ago

It has been extremely challenging to establish contact with any representative at this company. A collections department typically maintains a direct line of communication; however, this company relies on a voicemail system and email for past residents. It has now been 21 days since vacating the unit, which aligns with the stipulations of California law, and yet my deposit has not been refunded. Prospective tenants should be prepared to resort to legal recourse in order to retrieve their deposit when dealing with this compan... read more

Tyler M's profile image
Tyler M 
on Google
a year ago

Some of the most incompetent people I’ve ever had to work with, across any and all industries. It’s quite hard to believe that a simple request such as reading an email, following clear instructions, and sending a check is as hard as it is for them.. but they sure make it look easy! 

evon ramirez's profile image
evon ramirez 
on Google
a year ago

Had a hard time getting in contact with the management or higher ups about or move out final pay and security deposit etc. Tried reaching them for a few weeks but no response. I previously wrote a 1 star review but I think they read my review and contacted me shortly after and were really open to hearing my concerns. I unfortunately couldn’t remember the name of the woman who was patient with me and very understanding and explained everything in greater detail for me to understand. But in the end she really helped us out and... read more

evon ramirez's profile image
evon ramirez 
on Google
a year ago

Do not recommend staying at the lofts at pinehurst. They steal from us. They charge us twice for utilities for months we pay each time. And they stole some of our security deposit and fail to respond back. 

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Frequently asked questions about Essex Property Trust Inc

How is Essex Property Trust Inc rated?

Essex Property Trust Inc has a 1.7 star rating with 15 reviews. 

When is Essex Property Trust Inc open?

Essex Property Trust Inc is closed now. It will open tomorrow at 9:00 a.m. 

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