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Essential Ford of Stuart Service
- Automotive
- Stuart, FL
About this business
Essential Ford of Stuart.
Location details
4000 SE Federal Hwy, Stuart, FL, 34997, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Buyer Beware Disappointed in Essential Ford of Stuart I bought a used car from Essential Ford of Stuart three months ago, and the experience has been frustrating from day one. Despite having a credit score over 800, their initial financing offer was way above market rates. When I brought my own banks financing, their deal suddenly improvedclassic bait-and-switch.During the test drive, I asked **** about a second key. He said hed check and get back to me. On pickup, no keyand no follow-up. When I called to return the car, he ... read more
Buying the truck I want at this dealership. I had a terrible experience, I told my salesman that the tail light was broken and that I was not gonna take it done. He promised me verbally to have a change or shipped a new one to my address, also he said that the second key of the car was locked in the parts department since it was a Sunday That he was going to ship it to me as well. Being the first card that I take a loan on I did mention this to the financial guy, yet that made me sign a document that said they did not have p... read more
Hands down, the most amazing experience Ive ever had at a dealership - *****, *****, and the team at Essential Ford went above and beyond to ensure my husband and I got into new vehicles at prices that were within our budget. They worked with us over multiple days to make sure we were satisfied with service and the end results. Highly, highly recommend essential ford and the team!
A very polished appearance and approach to customers. Not impressed by the fluff. ******************** needed a pan gasket. Dealership said it was on back order so they forced me to pay for a whole new pan which includes a new gasket. But we discounted it for you they said. So what? Why do you tear things apart before you check to have parts on hand? Why didn't you contact another dealership or an aftermarket parts supplier to get one? Why did you bother to explain to me that I was going to incur an upcharge? I went all the ... read more
Best service. We had a problem with our vehicle on the way home to NC. They went above and beyond to help us. Unfortunately they have to order parts but did make sure we got a rental car to make it home. Would highly recommend them to anyone. But not happy with other dealership who lied about doing recall repair and did not perform the work and closed out the recall order so we are out of pocket for repairs
It was the best experience I had purchasing a new vehicle. The salesman was attentive, polite, knowledgeable, and easy to work with.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had the best experience purchasing your new vehicle with us. It's great to know that our salesperson was able to meet your expectations by being attentive, polite, and knowledgeable. Your feedback means a lot to us and motivates us to continue providing excellent service to all of our customers.We truly appreciate your business and hope you enjoy your new vehicle. If you ever need anything in the future, please don't hesitate to reach out!
HORRIBLE!!!!!!! ZERO ************** DO NOT BUY AN EXTENDED WARRANTY ESSENTIAL **** WILL NOT HONOR IT!!!!!!!!!We are a 4th generation **** Employee family, were about to special order our 2nd truck. That would be our 10th **** purchase but not anymore. My *************************** the shop due to a recurring taillight issue. Instead of honoring their product and long time customer, ********************** REFUSED TO FIX the issue . Instead tried to get me to purchase another( 2nd) taillight for an astronomical amount. Oh BTW... read more
My husband and I have been customer's at Essential Ford since it was Advantage Ford. The entire staff, from the General Sales Manager, *****, to ***** at the cashier's desk, is knowledgeable, capable and make us feel like family. I've always disliked the process of buying a vehicle, but our last two purchases have proven that you can actually enjoy the experience! I highly recommend Essential Ford. From Sales to Parts to Service, the people are what make this dealership a great place and an asset to our community.
Business response:
We're delighted to hear that you were pleased with the service. Thank you!
I had issues with my transmission, ****** took full control, gave me a new vehicle to use while they are looking at the problem. ****** called me , they found the problem he ask if I could Leave my truck there so they could repair the issue. Fortunately, everything was under warranty and the loaner car was free. I couldnt be any more pleased with the service that was done.
Business response:
We're so glad to hear that you had a positive experience with our ************************ Thank you for the 5-star review!
Frequently asked questions about Essential Ford of Stuart Service
How is Essential Ford of Stuart Service rated?
Essential Ford of Stuart Service has a 2.5 star rating with 28 reviews.
When is Essential Ford of Stuart Service open?
Essential Ford of Stuart Service is open now. It will close at 6:00 p.m.
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