ESaleRugs

paul viera 

on Google

6 months ago

I’ve been a long time customer with Esalerugs.com and was satisfied except for this time. The 3 rugs I received were not the ½ inch pile height as advertised on the rug description pages. The tag on the back of the rugs say 8mm….which is about 1/3 of an inch. I wrote customer services and it was suggested that I use a ruler to verify the pile height…..and was offered a $30 refund, or full return. What I wanted was for this company to say: ‘thanks for pointing out this error, and we’ll look into it and correct the incorrect i... read more

paul viera 

on Google

6 months ago

I’ve been a long time customer with Esalerugs.com and was satisfied except for this time. The 3 rugs I received were not the ½ inch pile height as advertised on the rug description pages. The tag on the back of the rugs say 8mm….which is about 1/3 of an inch. I wrote customer services and it was suggested that I use a ruler to verify the pile height…..and was offered a $30 refund, or full return. What I wanted was for this company to say: ‘thanks for pointing out this error, and we’ll look into it and correct the incorrect i... read more

elizabeth smith 

on Google

6 months ago

Love my three new rugs indoor outdoor kitchen office . Good quality too . 

Lynda Garrett 

on Google

6 months ago

I-have ordered 7 rugs and there customers service is awesome ❤️ 

Julie Fleming 

on Google

10 months ago

Ordered 10" x 14" Blue Isabella, dye lots differ, coloring goes from dark to light. Spoke with customer service, received a 125.00 refund, which I'm happy with.