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ERS Security Alarm Systems Inc
- Security Systems
- El Monte, CA
About this business
Burglar alarm, Fire alarm, Access Control & CCTV on both commercial and residential locations.
Location details
4538 Santa Anita Ave, El Monte, CA, 91731, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ERS IS RELIABLE I have been with ers security almost 10 years, experienced of professional technical support, reasonable price and responsible customer service. No matter what, they always solve my problem over the phone patiently and provide professional service to fix the system. I will continue with them and recommand more friends to join them.
One word: Fraud. Fraud! Especially their auto renew policy. Their agreement states that you have to contact them 30 days prior to your contract expires, otherwise your contract will be renewed for another 2 years. So I called them 2 months before my contact expires, and the rep told me that I called too early, and was instructed to mail written cancellation few days prior to 30 days expiration. Days passed by, and I forgot to mail them, until I saw the bill again, so I faxed them 14 days prior to my contract expires, guess w... read more
ERS is a scam designed to target Chinese Americans who never never speak up DO NOT give your business to ERS. They will lock you in with an auto-renew contract and will give you a hard time canceling it. I have never received any contract renewal notices. I've been trying to cancel the service for nearly 4 months now, by phone and by written notices, offering to pay up all termination fees. They never formally acknowledged my intent to cancel and has yet to send me the final bill. Every time I call to confirm cancellation (l... read more
same contract problem ERS is cheating company. Even we agree to pay some money for cancel "auto renew contract" early. Different reps told you different answers and stories. We already disconnect phone line, which means the system wont work anymore. ERS just want to keep your contract and we need to pay ERS full amount for end of the contact due date. No any penny discount for closed our account.
SAME PROBLEM FORCE CONTRACT This company is crooks! if everyone need to contact me regarding this company for pay bad their forced contract file with BBB.org their rating is F now! figures.
Surprises! Surprises! Surprises! Totally agree about tricky & bad policy and horrible services!!! Had I heard before, I wouldn't do businss with ERS. Bewarn about irresponsible equipment installers, Cancellation requirements, and surprise charges even after ending all contracts. The price is higher than others.
beware! auto contract renewal is a scam I have been with ERS security for 4 years and the service is ok (well, nothing happened at all) I did sign the contract for 26months to receive a free security system with installation. I plan to move recently and I just found out that ERS "auto renewal" my contract for another 26months and I will be charged with "early termination fee" if I don't give them "3 months advance written notice".. When all these time I received no "automatic renewal notice".. The sales person that setup my ... read more
ERS FRAUD COMPANY we had 2 years contract with ERS Alarm.we decided to move out after 1 year contract. we called ERS that we will pay fullamount of 2 year contract.They agreed but suddenly they sent usearly termination fee value 2 years contract.we tried to find the sum on the contract sheet only $350we believe this is fraud and we reported this to FTC and CaliforniaAttorney General Office.http://ag.ca.gov/contact/complaint_form.php?cmplt=CLFTC :http://www.ftc.gov/ERS is deceptive and greedy company :FRAUDNEVER NEVER make co... read more
BEWARE!!!! I am experiencing similar problems with ERS and their "auto renewal" contract. Not to mention, when we called them up to see if we were under a contract, the customer service rep said "NO" and that we could terminate if we wanted. When speaking to someone different to confirm this, they now want to charge us an early termination fee. There is no early termination fee mentioned in our contract. This is not the first time we have received different information from their employees. We are told we will be charged a c... read more
Frequently asked questions about ERS Security Alarm Systems Inc
How is ERS Security Alarm Systems Inc rated?
ERS Security Alarm Systems Inc has a 2.2 star rating with 44 reviews.
When is ERS Security Alarm Systems Inc open?
ERS Security Alarm Systems Inc is open now. It will close at 5:30 p.m.
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