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Erlanger Wound Care Center – Western Carolina
- Healthcare
- Murphy, NC
About this business
Location details
3990 E U.S. Highway 64 Alt, Murphy, NC, 28906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Now that my formal complaint has been closed, I feel comfortable sharing my experience. I was referred to this office by a rheumatologist for further testing related to possible POTS, which is how I ended up seeing this provider. I completed multiple tests over about a month and a half following my initial visit. After that visit, I experienced ongoing scheduling issues, difficulty communicating with staff, and delays in receiving my records. I was initially told I could not review my test results and was told they were “no... read more
I had an excellent experience with this doctor. I came in feeling very nervous, especially after reading some reviews about his bedside manner. I brought 21 pages of medical test results, a detailed medical history, and a typed list of questions. From the moment he sat down across from me, he made me feel completely at ease. He patiently and thoroughly answered every one of my questions and even provided additional information he felt was important for me to understand. He listened carefully, never rushed the appointment, a... read more
I had an excellent experience with this doctor. I came in feeling very nervous, especially after reading some reviews about his bedside manner. I brought 21 pages of medical test results, a detailed medical history, and a typed list of questions. From the moment he sat down across from me, he made me feel completely at ease. He patiently and thoroughly answered every one of my questions and even provided additional information he felt was important for me to understand. He listened carefully, never rushed the appointment, a... read more
I had an excellent experience with this doctor. I came in feeling very nervous, especially after reading some reviews about his bedside manner. I brought 21 pages of medical test results, a detailed medical history, and a typed list of questions. From the moment he sat down across from me, he made me feel completely at ease. He patiently and thoroughly answered every one of my questions and even provided additional information he felt was important for me to understand. He listened carefully, never rushed the appointment, a... read more
Cuebas did not help me at all; told me "not to worry" about sleep; to get off all meds which would have spiraled me further; wouldn't test any electrolytes or anything; and gave me a book title to read & to wait til 1am to sleep. USELESS. His nurse practitioner was at least helpful. Instead Go to VANDERBILT for a virtual appt - that Vanderbilt doc actually helped me and things are going in the right direction.
I'm happy with the sleep lab here. The staff was nice, caring, and kind. The results came quickly, and the doctor, who's friendly, gave helpful tips to improve my sleep patterns. He also guided me on managing my insomnia. Sleeping better takes effort, so being a good patient and following the doctor's advice is key.
The facility was clean and comfortable. My technician was wonderful to me and very helpful.
Everyone was polite, helpful and professional Wonderful experience from beginning to end. The facility was clean and comfortable. My technician was wonderful to me and very helpful. She also made sure that I was comfortable and answered all of my questions about what to expect, etc.
Left 5 messages for test results. I had to get help getting a return call. I am not sure I can believe the results from nurse Victoria due to having to ask 5 times. Her first response was I looked at it and it looks ok but I will ask dr to review. The nurse did ask if I had question for dr. If I did how would I get a response??? Need to improve on patient communication. MRI’s are expensive and patient expects to get results.
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Erlanger Wound Care Center – Western Carolina is open now. It will close at 6:00 p.m.
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