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Erie Insurance: Allentown-Bethlehem Office
- Community & Social Services
- Bethlehem, PA
About this business
As Erie Insurance Agents we provide superior home, auto, business or life Insurance to suit your needs. With award-winning service and great prices we give you confidence that you are well protected. Above all in Service. We've been helping people make things right since 1925.
Location details
2200 W Broad St #1, Bethlehem, PA 18018, Bethlehem, PA, 18018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could leave 0 stars! Horrible experience! I was involved in a motor vehicle accident at no fault of my own, earlier this month. After calling the call center and the corporate office for a week and being hung up on or told that the system outage was out of their control and I just had to be patient while being without a vehicle. I was finally able to speak with a claim adjuster one whole week after the accident. My claim adjuster was Aaron Westward. Aaron was rude, made suggestive comments, and did not have any comp... read more
Had to deal with this branch for a claim I had to put through with my branch. I was given Kevin V as a claims adjuster and was to come out Monday 6/7/25. Unfortunately, Erie insurance went through the data breach the Sunday before. No communication (understandable for that day and maybe a couple after) came from Kevin V about not coming out. Waited around all day. Communication with my branch (CD Baker.. they are fantastic, especially Juanita!) was thorough and they were trying to get a hold of someone to call me back. No on... read more
The only reason im leaving a 1 today is because they truly werent family oriented. They feed all this customer care and valueing their customers. I delt with a stubborn, arrogant man named Bud, which if you ask me he shouldn't have his title. He doesnt know a thing about customer care. He's made mistakes with which I'm understanding but you don't get angry at the customer and make me feel like I did something wrong. I was with them for 2 terms and then the final term I couldn't afford anymore and wanted to cancel. They way t... read more
Absolutely horrible coverage. We had one at fault accident and they dropped our insurance after 20 years.
The worst to work with. I’ve been told to go shop to shop. I was rear ended at a stop sign by their driver. Willing to cover the body work, but not the engine issues caused from the impact. If this were my insurance company, I’d be appalled to be associated with the company. I’ve filed several insurance claims with different companies. By far the worst experience. Keep taking people to the cleaners!
Frequently asked questions about Erie Insurance: Allentown-Bethlehem Office
How is Erie Insurance: Allentown-Bethlehem Office rated?
Erie Insurance: Allentown-Bethlehem Office has a 1.7 star rating with 28 reviews.
When is Erie Insurance: Allentown-Bethlehem Office open?
Erie Insurance: Allentown-Bethlehem Office is open now. It will close at 6:00 p.m.
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