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ERA Chappell & Associates
- Real Estate Services
- Clarksville, TN
About this business
This company offers real estate sales, property management and leasing services.
Location details
903 Franklin St, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
https://photos.app.goo.gl/U2LRgfu8igmN0Gd13 We moved in Sept 2015, moved out Dec 2017. I'm honestly not sure how many maintenance "companies" they have gone through since we lived there. I have 2 major compliants. The time it took for them to respond to maintenance requests and fix the issues just in the last year and a half were very ridiculous. I put in a work order that our toilet that was leaking water from the bottom and long story short 3 almost 4 weeks later I got a call back asking if someone had been out to look at ... read more
Wouldn't use em. Communication is next to non-existent, unless you owe them money. Was impressed when we moved in. Moving out was a completely different story. Won't stand up to their own contract. Last impressions last a life time.
We are deeply disappointed with what was an ongoing frustration that we had with ERA Chappell and Associates in Clarksville, TN. I originally signed over the management of my property to ERA Chappell and Associates in November 2008 as I was heading out the door for deployment to Afghanistan. Over the past 12 months (from September 2009 to September 2010) my family and I have yet to experience the professionalism and dedication to military veterans which this company claims. We tried working with the ERA Chappell and Associat... read more
This business doesn't even deserve a star. They have the worst customer service in the history. One particular individual Debbie has poor communication. I dealt with them for a year and few a months and they are nothing but a headache. I don't usually complain but I can't help and say nothing good about this property manager. They took our entire deposit $1350 and tries to charge us more and the lady whom we have been talking didn't have the guts to tell us the issue. I HIGHLY DON'T recommend this company to anyone. I would ... read more
Have had this management company for over two years. In the beginning, I was charged for things like painting and maintenance after it was completed and without my consent for the work to be done. The work was completed by family members of ERA staff (incredibly unethical). I rarely hear from them (only once in the last 18 months). I have coordinated much with the tenants in my house myself. Will be cutting ties with them as soon as possible.
ERA is managing my home and they have been absolutely wonderful. They are always very professional and courteous. I moved last summer and their staff was so helpful with the process of setting up my house as a rental in addition with constant communication with me. Since I had never rented a home I owned previously, I had lots of questions about the process. They were always quick to return my calls and assist me with all of my questions. In addition when we have an appliance in the home that needed to be replaced, they coor... read more
Absolutely horrible. although the people seem nice they are completely unprofessional. You can hear the staff talking about each other and clients in a bad way. They never do what they say they are going to when they say they will. I constantly had to ask them for information which they would never give, even when I would call multiple times a day. Then the receptionist would get snooty with me even though I was being professional. They also never seem to know where paperwork is, and I even think they've forged papers just s... read more
We gave them one star, simply because we had to or it would have been no star at all! Let me tell you about how we lost our house due to Mr. Chappell. We gave our property to Era chappell& assoc to have a secure property management company that would take care of our first house while we relocated. That was the beginning of sep. 2011. The property manager ( Larry Chappell's son ) didn't give accurate information on the website and didn't have much interest renting the property out, It was a hassle to reach him and when we di... read more
Frequently asked questions about ERA Chappell & Associates
How is ERA Chappell & Associates rated?
ERA Chappell & Associates has a 2.5 star rating with 54 reviews.
When is ERA Chappell & Associates open?
ERA Chappell & Associates is open now. It will close at 5:00 p.m.
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