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Epic Primary Care- Southfield
- Southfield, MI
About this business
Location details
18591 West 10 Mile Road, Southfield, MI, 48075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called to refill a prescription and immediately greedy someone who BARELY speaks a word of English. I was kept on the phone for 20 minutes while he looks it up, comes back to the phone and the script STILL had to be approved. I've been coming there since you opened. I think I will be going elsewhere from now on
DO NOT GO HERE! This place is absolutely a joke. You can't call an speak to a person in the office, no one communicates anything, the customer service is outsourced and the representatives do not understand anything you ask of them. I cannot say enough how horrible my experiences have been. I will be looking for a new provider ASAP.
I rarely leave negative reviews, but after several months dealing with EPIC Health I feel obligated to share my experience so others can make an informed decision. My first appointment actually started off well, which is why the decline in service afterward has been so frustrating. Since becoming a patient, I have repeatedly received automated emails and messages stating that my provider’s schedule has changed. These messages arrive frequently and create confusion about whether my appointments or care plans are still valid. ... read more
Frequently asked questions about Epic Primary Care- Southfield
How is Epic Primary Care- Southfield rated?
Epic Primary Care- Southfield has a 2.3 star rating with 36 reviews.
When is Epic Primary Care- Southfield open?
Epic Primary Care- Southfield is open now. It will close at 6:00 p.m.
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