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Epic Primary Care- Southfield
- Southfield, MI
About this business
Location details
18591 West 10 Mile Road, Southfield, MI, 48075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rarely leave negative reviews, but after several months dealing with EPIC Health I feel obligated to share my experience so others can make an informed decision. My first appointment actually started off well, which is why the decline in service afterward has been so frustrating. Since becoming a patient, I have repeatedly received automated emails and messages stating that my provider’s schedule has changed. These messages arrive frequently and create confusion about whether my appointments or care plans are still valid. ... read more
Do not ever go here I’ve been trying to get a prior authorization approved here for months and they are refusing to send the information I need to get my claim approved. I’ve reached out numerous times to get this information approved and no one has done anything about it, and when I went to the office they threatened to call the police on me .
Horrible medical provider. Do not go to any of the Epic locations. You will never see an actual doctor. Instead, you'll see a different practicioner every time who knows nothing about you, and every visit will feel like your first. They require you to come in every 3 months to fill prescriptions, even if you've been on them for years (money grab move). I stopped seeing them over 6 months ago and have asked them now over 6 times to stop calling me for an appointment as I'm no longer a patient - they keep calling and texting. ... read more
Everyone was kind and concerned about your situation and willing to help take care of you
This place is a joke. My financee has been going there for almost 10years. The original owner and doctor passed. The new owner, doctor and staff have no idea what they r doing. They dont see u when ur sick. U call for antibiotics. Doctor says he will refill as long as we make a follow up so we did I went to go pick up them after I pick up food. I had to call 3 more times with first it was sent over second 127pm it will be okay er in 15mins, last one says he has to be seen first. Now how is he suppose to be seen if he cant go... read more
Frequently asked questions about Epic Primary Care- Southfield
How is Epic Primary Care- Southfield rated?
Epic Primary Care- Southfield has a 2.3 star rating with 32 reviews.
When is Epic Primary Care- Southfield open?
Epic Primary Care- Southfield is closed now. It will open on Monday at 9:00 a.m.
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