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Epic Health Services
- Home Health Care
- West Springfield, MA
About this business
Aveanna Healthcare is the nation's largest and preeminent provider of pediatric home care. Aveanna provides private duty nursing, pediatric therapy, ABA therapy, enteral nutrition supplies, and many other essential health services in locations all across the country. At Aveanna, our daily mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we care for more than 40,000 patients each day.
Location details
78 Capital Drive, West Springfield, MA, 01089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful management
Awful management
Ok, I got discharged from the hospital Thursday afternoon and no one came to give me all my meds. Friday she finally came out, we spoke briefly and I said I usually get at least 9 nursing visits per week. Physical therapy and occupational therapy was supposed to start Friday. The nurse that has been coming out came the morning put my meds on my bed, felt the leg and said I don't know who's coming tomorrow, it's not going to be me. I'm diabetic and it's urgent I take my blood sugar, insulin and other medications. I was asleep... read more
Let me start off by saying the staff that they've sent me, when they actually send them, have been absolutely wonderful. The problem is the lack of follow through by management. My care plan includes a morning and night shifts 7 days/week. I've gone weeks without weekend morning coverage, over a week without any night coverage. There have been days I've been stuck sitting in urine for 24 hours just waiting for them to send me someone. There is never anyone available to cover callouts which was promised too. There communicati... read more
Frequently asked questions about Epic Health Services
How is Epic Health Services rated?
Epic Health Services has a 2.3 star rating with 9 reviews.
When is Epic Health Services open?
Epic Health Services is closed now. It will open on Monday at 9:00 a.m.
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