Enterprise Rent-A-Car

Jeanette M. 

on Yellow Pages

8 years ago

I had an awesome experience at this place. Fast, friendly & very knowledgable. I will definitely rent from them again 

Karen J. 

on Yellow Pages

8 years ago

Quality of this office has been deteriorating. Made my reservation weeks in advance. Shuttle was not at it's pick up area for over 15 minutes. Driver did not offer to assist me with my bags which were difficult to get up the steep steps into the bus. A young lady with absolutely no people skills pointed towards a door. She mumbled something about an upgrade. No thanks, I just want the car I reserved. She scowled then mumbled something about they didn't have one available and then stared at me. I said, "I don't want an upgrad... read more

Brad S. 

on Yellow Pages

8 years ago

They were suppose to have a specific premium car waiting for us. Reserved the vehicle more than a month in advance. They had no premiums ready. Had to go to return lot to give us a smaller premium car. I we had 3 children including luggage. Car was filthy!!!!!! Took almost an hour to get out and stood outside with temps in 90's. Manager in Milwaukee gave us money back. Service in Raleigh was terrible!!! 

Rosemary P. 

on Yellow Pages

8 years ago

Coming into RDU I found out I had reserved at the wrong Enterprise. I needed a car from the airport. The counter person took great care of me and made my day. All the counter people spoke to me, smiled and it was such a friendly experience ! The car was awesome, practically brand new and I so appreciated it ! Can't wait until I need another car here and I will certainly go right back to Enterprise. 

Randy W. 

on Yellow Pages

8 years ago

Great experience. Car was clean, check out and check in quick and efficient. The location was with all the other major car rental vendors. Price was very good! 

Bobbi H. 

on Yellow Pages

9 years ago

Rented through Enterprise many times these past 2 years. Excellent service at Raleigh airport. Almost always offered an upgrade at no charge, even without my coupons. Most difficult is when there are more customers than workers. It takes a bit more time, but everyone is very friendly. Agent loaded my bags for me when I had an injury to my elbow. I was grateful. I am always offered the agents card and direct contact information before driving away. Dropping the car back off is extremely easy and the shuttle service is excelle... read more

Assefa W. 

on Yellow Pages

9 years ago

It was a great service, I was able to pick up and drop off the car without waiting. You also have very friendly staff. I switched to Enterprise Rent-A-Car for a reason. In April 2015 I was Raleigh in one of your neighborhood car rental place to pick up a car, there was a very long line and it took over an hour to get one. While I was standing in line at that place, I was observing to see what was going on at Enterprise. Enterprise customers were able to go in and leave with cars without long waiting. Few people who were tire... read more

Jim T. 

on Yellow Pages

9 years ago

Outstanding service at Raleigh Durham Airport. Quick shuttle ride from the airport. Quick service when a BUNCH of us passengers arrived at the same time. I got Steve for my Enterprise guy (a big friendly funny guy) I told him he was much smarter than his two cohorts working with him! Steve gave me a nearly brand new Durango Limited with very low miles.......did my meetings and came back the next day. Same service on the return, Windows were a little dirty on the inside but other than that, EXCELLENT rental experience. Love m... read more

Kerm L. 

on Yellow Pages

9 years ago

We have rented from Enterprise for about 5 years now and will continue to do so. Any situations we have had have always been resolved promptly. I will definitely continue to rent from them whenever the need arises.