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Enterprise Rent-A-Car
- Transportation Services
- Indianapolis, IN
About this business
Location details
4310 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
The worst place to rent a vehicle. We called to confirm availability before booking, and they processed everything over the phone. Got all our personal and payment information and sent us confirmation email. We drove to this location on E 96th St and we were told there are no cars available. Their response was that they do not have any control over the team that handles the reservation. This is not a way to do business, we wasted 2 hours of our time, both on the phone with them and then driving 45 minutes to the location to ... read more
I rent from this location at least once a week. The staff here are so friendly and helpful, they all know me by name and quickly get me on the road. Bryce the manager is always going above and beyond for me in my rentals! Although this location can be very busy, the staff do their absolute best to handle everyone in a timely, friendly manner. I will continue renting from this location until the unforeseen future. The cars are clean and ready to go!
I had a fantastic experience with Enterprise. Their team truly went out of their way to make sure my family had exactly what we needed for our trip. They were thoughtful, accommodating, and made the whole process feel easy. When an unexpected issue came up with one of the tires on the car, they didn’t hesitate — they helped me resolve it immediately so our plans weren’t delayed. I really appreciated how quick and supportive they were. Excellent service all around.
Exemplary customer experience! Kudos to the trio of branch manager Bryson, Dylan, and Van for catering to my impromptu request to pick up a car despite showing up after hours. They truly excelled in delivering a professional yet friendly service. Definitely coming back when in town again.
I’ve been waiting an hr and twenty minutes so far for someone to pick me up from Penske. It’s a couple minutes away and we have called 3 times and each time they say I’m sorry we are sending someone right away.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4 star rating with 560 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 6:00 p.m.
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