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7200 Yonge St, Thornhill, ON, L4J 1V8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Great experience!
After checking in and confirming car will be ready. I had to wait 40 mins to get the rental car. Turns out they completely forgot about me 🤷♂️. To make matters worse, the rental was almost out of gas when I got in, so I had to refuel right away. And unless I return it empty, I’m basically paying to top up their car for free.
At the time of delivery, the vehicle had not been refueled, it was not washed, and the windshield washer fluid had not been filled. In addition, the reception process was quite slow, which made the overall pickup experience less satisfactory than expected. I understand that dealerships can be busy; however, these are basic delivery standards that customers reasonably expect when picking up a vehicle. Unfortunately, this experience did not reflect the level of service I anticipated.
Enterprise Rent-A-Car has a 3.9 star rating with 550 reviews.
Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m.
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