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Enterprise Rent-A-Car
- Transportation Services
- Washington, DC
About this business
Location details
99 H St NE, Washington, DC, 20002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | 8:00 a.m. to 1:00 p.m. |
Understaffed and unreliable. Don’t book through enterprise if you have any expectation of timeliness/if you have anywhere to be on a schedule.
Initially showed up and was told the class of vehicle I booked was unavailable.. which is frustrating, but not the end of the world. The team at this location was very accommodating and went above and beyond to remedy the situation. I was running behind on my way to return and had to skip filling the tank.. they unexpectedly waived the charges. Great CS!
Avoid at all cost! After returning an insurance repair rental that totalled over $5k I was charged $340 personally for 9 days of insurance covered rental PLUS a $200 cleaning fee for dog hair. The branch manager claimed that pets are not allowed in cars (not in the rental agreement) and that the car needed to be "completely detailed". The dog hair could be removed by hand in about 5 minutes, just a few seconds with a vacuum. I spent over 45 minutes with the branch manager trying to find out where dog policy is and all he cou... read more
Had to wait over an hour despite having reserved in advance. Avoid at all costs.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 3.2 star rating with 238 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 6:00 p.m.
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