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99 H St NE, Washington, DC, 20002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | 8:00 a.m. to 1:00 p.m. |
The best and only place you should rent from at Union Station. Stephanie at this location should be promoted and given a raise because she is incredible. I know rental car companies are easy targets for negative reviews, but this Enterprise delivers surprisingly great customer service at a busy location. Our SUV rental got a flat tire the day we were driving from DC to Philly for July 4th weekend with a pregnant wife and a toddler, and I freaked out. Luckily Stephanie found us a replacement right away and we were back on the... read more
Confusing return at Union Station DC
The BEST customer service. So helpful, friendly, and easy to work with. We rented from Hertz next door, they had no vehicles and offered no solution to honor the reservation. We walked over to Enterprise and they went out of their way to help, got us a good rate, and had a car ready in 10 minutes on a busy holiday weekend. The only place worth renting from at Union Station location in DC.
Reserved car for holiday day trip. Confirmed and checked in the night before. No cars available upon arrival
I've found it through multiple experiences to be the most reliable and customer friendly option
Enterprise Rent-A-Car has a 3.2 star rating with 226 reviews.
Enterprise Rent-A-Car is closed now. It will open at 8:00 a.m.
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