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Enterprise Rent-A-Car

4.1

About this business

Location details

2006 US-20, Michigan City, IN, 46360, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.1364 reviews
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ALLA O.'s profile image
ALLA O. 
15 hours ago

Kenosha Enterprize is the best place to rent a car. Always great service. If you needs something special they will do the best to make you comfortable and happy. I'm really excited how they care. Good trip starts with wonderful attention you will get from this company. Highly recommend! Alla 

James F.'s profile image
James F. 
2 days ago

Please see photo 

James F.'s post 1
BRADFORD F.'s profile image
BRADFORD F. 
2 days ago

I have been using these guys for quite some time now. I have to rent a vehicle pretty much every other week and if you're dealing with any issues and having to go out of town you've already got enough stress on your plate like I told Jackson over there so the last thing you want to do is deal with any stress or problems trying to get a vehicle. And they have made that part very easy on me and I appreciate it, they've been excellent to me they do great customer service there's a guy named Jackson there who's been really helpf... read more

Jalyn M.'s profile image
Jalyn M. 
4 days ago

Unfortunately, West Orange location not poppin like it was with the old staff.  Although very courteous, they lack certain skills for customer service.  My own personal experience the wait time,  being helped by a representative but do not have their full attention, when another customer walks in the door sure welcome them but don’t start a full conversation leaving me standing there as if I’m invisible not tending to my needs.  Miss the old staff with Ulysses, Janice, Jevon… 

Olivier J.'s profile image
Olivier J. 
a week ago

Reserved a pickup truck (confirmation #72305270) and tried calling the branch repeatedly starting at opening time—no one ever answered. I showed up after being told the day before the truck might not even be available. I rode my bike there in the rain just to confirm. At the counter, I was told my card “declined,” but my bank (Capital One) confirmed the charge was approved and only reversed by Enterprise. Still, the manager refused to rerun the card or accept another payment method—even though I had sufficient funds. I wa... read more

Robert G.'s profile image
Robert G. 
3 weeks ago

Stay away from Enterprise Santa Fe on St Michael’s St.  Horrible customer service - very long waits for rude and inappropriate staff interactions. You need to go elsewhere! 

L P.'s profile image
L P. 
a month ago

Ordered car 2 months in advance, reserved day before and yet no vehicle was there at arrival. was told to drive to Allentown to get one or they had nothing. 

Shelley W.'s profile image
Shelley W. 
a month ago

The Temple TX Enterprise team has been outstanding for us. Great service, at all levels. The manager handled our vehicle checkout very smoothly, professionally, and with touches of humor. She allowed us to select a vehicle and then introduced us to the vehicle features. They proactively called to make sure we were coming to pick up the vehicle the next morning, since I had not checked in online. Staff actually answered their phone (!) and interacted very professionally with us when we needed to ask a question. We had an issu... read more

Scott H.'s profile image
Scott H. 
a month ago

Oh, WHERE do I start? Picked the car up, it had UNDER a QUARTER tank of gas, causing me to IMMEDIATELY have to blow OVER $60 to fill up to get home. I got ONE day of coverage, and they failed to explain I HAD to GO IN IN PERSON to cancel the coverage. And our ONLY LOCATION in town is apparently OUT OF BUSINESS (hopefully the rest follow suit soon. Predatory company) so im being FORCED to pay for over a WEEK of coverage and I CANNOT drop the car off here now FORCING me to spend ANOTHER $60+ to return it to "the nearest locat... read more

Frequently asked questions about Enterprise Rent-A-Car

How is Enterprise Rent-A-Car rated?

Enterprise Rent-A-Car has a 4.1 star rating with 364 reviews. 

When is Enterprise Rent-A-Car open?

Enterprise Rent-A-Car is closed now. It will open on Monday at 8:00 a.m. 

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