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Enterprise Rent-A-Car
- Car Rental
- Sylacauga, AL
About this business
Location details
41166 U.S. 280, Sylacauga, AL, 35150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
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I’ve been renting from enterprise for YEARS and I rent pretty often. Normally I have a pretty good experience. This is the second time I have been overcharged by them when returning my rental. I tried calling this morning about the overcharge and sat on hold for over 40minutes, apparently no one is working in the office early. This of course made me even more upset, so I hung up and called the customer service number and she was much more helpful. This is the last time I’ll b… See more
Tried to file a claim against us for previous damages another driver did to the car.They were incredibly rude.Haven’t been in touch for over a month.I inquired again today and found out the claim was dropped.Never got one call apologizing for the piss poor service.… See more
I'm happy to update my review like I said I would. I had to go through the call center and higher resources but I did end up getting back my full deposit, plus reimbursed for today, whereas I returned the car yesterday. Overall it was a good experience. Customer service is good, not as transparent as they should be about extra charges being optional versus required. But the process was quick, easy, the car was in good shape. They don't bother you while you have the vehicle, b… See more
The staff was fantastic in servicing my changing needs with proficiency, understanding and helpfulness.
Great customer service and always very friendly and helpful. Stress and hassle free.
Great service with wonderful people!
Enterprise people were polite and efficient. The car was clean. No problems of any kind. Once again, I received great service from Enterprise. Thank you all.
I reserved a full size truck from Barnstable airport in mass to take my crew home to Maine for a week off before we start back in on Nantucket Island building another building. I get off plane, she hands me the keys and tells me with spot the truck is in. We walk out and it’s a tiny Toyota Tacoma. (I googled it and a Tacoma is considered mid-size. It was unbelievably tight in truck. I knew that I needed a full-size truck and I got a tiny truck. While I was there I looked around for a full size truck and there was none. We de... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 3.9 star rating with 187 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open at 8:00 a.m.
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