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Energy Wise Solutions
- Heating & Air Conditioning/HVAC
- Logan, UT
About this business
We offer quality heating and cooling equipment at warehouse prices.
Location details
695 W 1700 S Bld 4 suite A, #111, Logan, UT, 84321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Similar experience to other reviewers here. I had 2 Heat Storm HS-6000s installed in my garage, a cost of about $2500 all in. One of these is not working and is reading a temperature of over 20 degrees higher. I tried communicating with them through the app, which has been a black hole with no response, finally got ahold of them through emailing back and forth, and am slowing getting absolutely ignorant messages and troubleshooting back and forth. And if I send it in for warranty repair, apparently I need to pay for that. Ha... read more
Similar experience to other reviewers here. I had 2 Heat Storm HS-6000s installed in my garage, a cost of about $2500 all in. One of these is not working and is reading a temperature of over 20 degrees higher. I tried communicating with them through the app, which has been a black hole with no response, finally got ahold of them through emailing back and forth, and am slowing getting absolutely ignorant messages and troubleshooting back and forth. And if I send it in for warranty repair, apparently I need to pay for that. Ha... read more
NOT IMPRESSED! Customer sevice is pretty much nonexistent. Impossible to talk with someone directly. I have wasted over an hour of my time trying to order a replacement heat bulb. Their automated system is a BIG JOKE. Its my experience, that if you are unable to contact someone in customer service via a phone, then you should avoid doing business with them. Before you make a purchase from this outfit, try contacting their customers service. After you have determined that your have been wasting your time, go find a reputable ... read more
They never answer their phone and voice mail box is always full so you can't leave a message
Horrible customer service. Ordered a wall heater that was dead on arrival. Customer service is managed by some kid, who has to ask his manager for approval at each step, but there is no way to connect directly with a manager. They were unwilling/unable to provide support in a timely manner - it took a month to get a return label, it is almost two months later and I haven't received my refund - which was reduced by 15% because 'that is their policy on returns' - I don't understand why I have to pay a restocking fee on a defec... read more
Frequently asked questions about Energy Wise Solutions
How is Energy Wise Solutions rated?
Energy Wise Solutions has a 3.3 star rating with 15 reviews.
When is Energy Wise Solutions open?
Energy Wise Solutions is closed now. It will open tomorrow at 9:00 a.m.
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