This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Energy Partners - Solar Power Brisbane
- Home Services
- Coopers Plains, QLD
About this business
Location details
2/806 Beaudesert Rd, Coopers Plains, QLD, 4108, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible after-sales service. Our solar system stopped working and despite multiple calls and messages, the company either didn’t respond, said they were too busy, or failed to show up when they said they would. Communication was extremely poor, and at one point we were even told we had “missed our chance” after trying to confirm an appointment. We were left with a non-functioning system for months and had to organise another provider ourselves. Very disappointing experience. Would not recommend.
The company presents professionally, great price and service during the sale process. The install was unknowingly completed poorly, the products used were temperamental and not favored by the industry (my fault for not researching, Energy Partners fault for not educating). The after sales service was dreadful once we experienced an issue. Poor communication and 3 months of extremely high power bills while system was down. I was instructed to "find someone else" by Energy Partners CEO. I promptly did and was shocked to hear t... read more
Had EV charger and battery installed about a month ago. Initial issues with EV charger not tracking excess solar but sorted out with solar edge eventually. Although everything works (which is why it isn’t 1 star) I’m very disappointed with the installation of the bottom of the battery cable entry as it’s not secured on and has a gap which is prone to rodents getting in. For a company that sells itself as a tier 1 installation mob this was the kind of thing I was hoping to avoid by choosing them, dodgy installation. They’ve r... read more
We contracted Energy Partners to install solar on four properties we own in 2024. Unfortunately one of the inverters stopped working a couple of months ago. Having dealt with Jay during installation and finding him super helpful, it has been disappointing that he is ‘too busy with battery installations’ to be of any help to us now. Poor after sales service, or am I expecting too much!?
Aftersale technical support non very good and unresponsive.
Frequently asked questions about Energy Partners - Solar Power Brisbane
How is Energy Partners - Solar Power Brisbane rated?
Energy Partners - Solar Power Brisbane has a 4.9 star rating with 314 reviews.
When is Energy Partners - Solar Power Brisbane open?
Energy Partners - Solar Power Brisbane is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com