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Encompass Home Health & Hospice - Albuquerque
- Home Health Care
- Albuquerque, NM
About this business
Location details
4131 Montgomery Blvd NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
"Nurse" Laney is abusive and a disgrace to the profession. Other caregivers have been OK, but this nurse has been impatient and verbally abusive to both of my parents on separate occasions. Shame on her!
PT and OT very good. Nurses, not so good. They will call you 7:00 PM and want to see you at 8 AM the next day. Get upset if you have other plans and tell you to cancel. Admin then tells you if you are able to make other plans you don't need them. If you get upset and raise your voice they will cancel your service and send nasty letters about you to your doctor and insurance. Would have given a lower rating if not for PT and OT staff.
TERRIBLE EXPERIENCE. THEIR INITIAL ASSESSOR WAS RUDE. I HAD GIVEN HER SPECIFIC INSTRUCTIONS ON THE PHONE ABOUT WHERE TO PARK, BUT WHEN SHE GOT HERE SHE REFUSED TO FOLLOW INSTRUCTIONS, THEREBY RISKING FRICTION WITH ME AND MY NEIGHBORS BECAUSE SHE PARKED IN SOMEONE ELSE'S SPOT. I ASKED HER TO MOVE TO MY PARKING SPOT AND SHE INITIALLY REFUSED, CONDESCENDINGLY DISMISSING ME BY SAYING THAT "IT WILL BE FINE" AND "THERE ISN'T A NUMBER ON THE PARKING SPOT," AS IF SHE WAS AN AUTHORITY ON OUR PARKING SITUATION HERE. (p.s. MOST OF THE ... read more
Communication with administration is awful
They started treatment months ago without them getting a doctors diagnosis. They were after the insurance money not my well being. Don't trust them.
Frequently asked questions about Encompass Home Health & Hospice - Albuquerque
How is Encompass Home Health & Hospice - Albuquerque rated?
Encompass Home Health & Hospice - Albuquerque has a 2.9 star rating with 14 reviews.
When is Encompass Home Health & Hospice - Albuquerque open?
Encompass Home Health & Hospice - Albuquerque is open now. It will close at 11:59 p.m.
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