Encompass Health Home Health - Richmond

Jutta Payne 

on Google

7 months ago

Please check them out carefully. They are so disorganized and not very patient friendly. I did not know that they would send a male nurse to bath me ( I declined ) and nurses and therapy just called when they wanted to come- no plan or telling the patient what or who to expect. After I cancelled the still kept calling me and scared the hell out of me. I really did not need this during my time of illness. 

Misty Smith 

on Google

a year ago

Hands down the absolute worst Hospice company. My father was discharged home from the hospital on Friday and passed on Sunday. Nothing could have changed that but my family got ZERO support and my father only got care from us. Not knowing what medication to administer to him or anything. My father was crying out in pain and we called all the numbers left in the folder and got no answer. I started calling back to back and finally got an answer from a nurse named Lucy who literally laughed at me. She said she was going to call... read more

Patricia Orr 

on Google

2 years ago

Very courtesy.also let u know what time works for you. Wonderful home rehab. They are very caring.would use again. 

Farrar Sanchez 

on Google

2 years ago

rude as heck on the phone, very unprofessional. Didn't bother going farther than a phone call. 

Sharon DeVito 

on Google

2 years ago

If this company contacts you regarding care save yourself some grief and hang up. The Richmond, Tx. office is the biggest conglomeration of disorganized people starting from the top. They love, prey is a better term, on Medicare patients. Unprofessional, unethical, unreliable just for a few describing adjectives. Terrible service