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Enchanted Bride

4.3

About this business

Location details

9611 Olive Blvd, University City, MO, 63132, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.343 reviews
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Courtney P.'s profile image
Courtney P. 
13 years ago

LOVED Enchanted Bride! They made my dreams a reality. To put it briefly... I wanted to wear my grandmother's beautiful 47 year old wedding gown, but it was not able to be cleaned. Winnie, Beth, & the team sold us a gorgeous pure silk A-line gown, altered it to remove all embellishments, cut my grandmother's original glass beading and lace, and hand sewed it onto the new silk gown. They are super creative, accommodating, etc. They will put on the whole "bridal" show for you-- fresh drinks, music, heated rooms, etc. but are al... read more

futureMrs's profile image
futureMrs 
15 years ago

Very Rude! Wasted my time! – I will never go to this store. I have been calling shops trying to locate some specific Bari Jay dress styles and every shop I called offered the information I needed when I called or through email. None had any problem with my request. When I called Enchanted Bride, the woman had me repeat the 7 dress styles twice and told me to hold on so she could look up the dresses. I waited about five minutes before she got back on the phone. When she came back she told me she couldn't look up all the style... read more

Cindylou's profile image
Cindylou 
16 years ago

Very rude and snobbish sales people – I have never encountered more rude, unhelpful, almost hostile sales people in any retail shop. I went in initially to look at a $1300 evening dress. In this economy, you would think they would be interested and at least a bit helpful. I was treated with blatent disrespect and I would never do business with this firm 

j4987's profile image
16 years ago

Bad Service, Rude Salespeople – I called to request an appointment to look at bridesmaid dresses with two of my bridesmaids. They first demanded to know why I wasn't including a full bridal consultation, then said they reserved appointments for bridal appointments only. I was left stuttering that we wouldn't need much attention and that I'm only in the preliminary stages of planning (my wedding is over 1 year away) and thus only looking at bridesmaid dresses. She replied she could give me some minimal time the next day, inst... read more

Cubsgal1981's profile image
Cubsgal1981 
16 years ago

Wonderful salespeople! – Just got married in May of '08 and my experience with these ladies up to my wedding day was amazing! They really helped me pick out some gorgeous gowns and I rec'd nothing but compliments on my dress(of course on the wedding day) but even as people look at pictures. Kay-was a delight to work with, she knew exactly what would work for my body type. I thought I wanted a long ball gowny dress, tried one on to prove her wrong that I did look good in ball gowny dresses. WRONG! She was right, and insisted ... read more

phoenix1032's profile image
phoenix1032 
16 years ago

Worse than "church lady" – I found a beautiful dress but not until I asked if the owner was there. The sales lady was horrible, she said they did not have a dress within my budget (under $700). I did not get excellent service until the owner came back and talked with me. 

mayanbride's profile image
mayanbride 
18 years ago

Excellent experience!!! – After over a month of trying numerous stores in the area, the Enchanted Bride was by far the best place I went wedding dress shopping. They were so welcoming. You feel an instant sense of warmth and comfort, which is enhanced by the incredibly attentive, friendly and sophisticated service that you receive throughout the experience. Every step of the way my bridal consultant Judy made me feel at ease. I was a bit nervous that I wouldn't find the perfect dress because I had been to several other store... read more

belabride's profile image
belabride 
18 years ago

bella bride – I had a great experience at the Enchanted Bride. The staff was so knowledgable and helpful. I liked that I could look at all the the dresses myself and not have them brought to me from a 'secret room'! My sales lady, Judy, really knew her stuff. she helped me find a stule that I had not looked at yet, but it turned out to be the one. I did spend a little more than I had planned, but the shop was full service and I knew I would be taken care of. the alterations were wonderful, and a lot more reasonable than my f... read more

c62f91a45's profile image
c62f91a45 
18 years ago

Snobbish and Rude! – I have been visiting numerous bridal shops in multiple cities searching for the perfect dress and The Enchanted Bride was by far the worst customer service I have received. I was "helped" by Judy. She is not doing much to retain customers or encourage new customers. She continually attempted to sell me a dress that was over me price range. When I expressed more interest in another dress her response was, "You need to listen to me. I have been to New York. I have seen the runways. This dress was featured ... read more

Frequently asked questions about Enchanted Bride

How is Enchanted Bride rated?

Enchanted Bride has a 4.3 star rating with 43 reviews. 

When is Enchanted Bride open?

Enchanted Bride is closed now. It will open at 9:00 a.m. 

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