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Encantada Tucson National

4.1

About this business

Location details

8323 N Shannon Rd, Tucson, AZ, 85742, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.1295 reviews
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Alex Talley's profile image
Alex Talley 
5 years ago

Apartments and maintenance are nice. However the business is using COVID as an excuse to take our money for amenities and not allow us to use them except for short pool hours. The county has opened gyms and pools yet we aren’t allowed to all the while the full amenities fee has been charged throughout the pandemic. Also, the main pool has been closed for 2 separate days within the past month for “maintenance” and is still extremely dirty and not nice to be in. I feel as if I’m being taken advantage of just for the fact that ... read more

Nicole Bailes's profile image
Nicole Bailes 
5 years ago

Absolutely horrible. Leasing office/customer service whatever you call them is horrible. They never answer the phone. I’ve been here 4 months my air has now stopped working for the second time. They have no urgency to help you. It’s only record breaking heat in az who cares right? They don’t return “emergency” maintenance calls. They are money hungry jerks. 

Lydia Espinoza Jackson's profile image
Lydia Espinoza Jackson 
5 years ago

Be very cautious when renting from them . This place will rip you off in the end . They gave me 3 different prices for my notice to vacate . Told me they would honor my date I put in notice to leave and they did not . The lady in the front is just awful and rude. Manager is just as rude poor customer service all the way around . They also have roaches .Beware 

Cindy Engquist's profile image
Cindy Engquist 
recommend  Recommended
5 years ago

Living here is like living at a resort hotel. 

Cindy Bohnas's profile image
Cindy Bohnas 
recommend  Recommended
5 years ago

They staff is very helpful, friendly and kind. My apartment is amazing. 

Maria Mendoza's profile image
Maria Mendoza 
recommend  Recommended
5 years ago

My family and I have been living here for almost a month and it has been great! Marisa in the office help us out, she was great and very helpful! 

Mia L'oiseau's profile image
Mia L'oiseau 
6 years ago

These people are racist #lisajones needs to go 

Kelly Cefalu's profile image
Kelly Cefalu 
recommend  Recommended
6 years ago

My boyfriend and I have lived here for two years now and we couldn't have asked for a better experience. The staff is so friendly and will accommodate your needs quick and efficiently. The facilities are always sparkling clean and the landscaping is well kept. The location is so close to anything you need too - grocery stores, restaurants, movie theater, etc. We highly recommend Encantada Canyon Trails to anyone and have loved our time here! 

Graham Donaldson's profile image
Graham Donaldson 
recommend  Recommended
6 years ago

I just renewed for the fourth time, so that should tell you almost everything you need to know. First moved into a 2BR XL when there were only three or four buildings up, and now in a 1BR. Encantada offers the best value for your money out of any apartments in Tucson, hands down - great apartments (the layouts are actually logical and properly-sized), well-equipped gym, awesome pool, and a fantastic staff to support it all. Absolutely no complaints - I've loved my time living here and would strongly recommend it to anyone. 

Frequently asked questions about Encantada Tucson National

How is Encantada Tucson National rated?

Encantada Tucson National has a 4.1 star rating with 295 reviews. 

When is Encantada Tucson National open?

Encantada Tucson National is open now. It will close at 6:00 p.m.  

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