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Empire Today
- Carpeting
- Northlake, IL
About this business
Empire Today, LLC, known for its iconic Empire Carpet Man television character, has been a leading provider of installed home improvements and home furnishings for Over 50 Years. Empire provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications. Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Tile, Vinyl Flooring and Window Treatments. The company provides shop-at-home or on-site consu... read more
Location details
333 Northwest Ave, Northlake, IL, 60164, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had Empire Today install wood laminate in my home on May 29, 2019. The product was marketed as **pet friendly** and was not supposed to scratch with normal pet traffic. Besides the sawdust and dusty floors left behind by the installer, the floor scratched the very first time my dog walked on the floor. The salesman had brought many samples with him and I chose the Amber Walnut Southgate Series that was supposed to resist pet scratches. When I contacted the company, I was assigned a case number and told that someone would c... read more
After I had the order done for what I wanted. It was 9 weeks before they were hung. Called the person who wrote the work order several time. One time he said that he talked with the person who was put in the blinds. That was 2 weeks prior. Did not bother to call myself. Did call there customer service after the blinds were hung. The person I talked with. Did not care for what was said. She said that it was a special order. That that takes time to make. No one kept myself in the loop on what was going on. They have called sev... read more
Waste of my time they showed up for the appointment and informed us they didn't do shutters anymore. They tried upsell other products.
Blind were kind of expensive, but the quality was very good.
Empire installed a type of carpet that is hypoallergenic, helps with smells and doesn't absorb liquids. It looks great and feels soft on our feet in spite of being so durable. Empire claims to be the only company that has it and it is great for pet owners. Installation was quick and the installers were courteous. The representative who initially came to our home was nice and was helpful. We originally wanted laminate flooring, but it didn't work out due to the settling of our old house. We were offered a good alternative at ... read more
Frequently asked questions about Empire Today
How is Empire Today rated?
Empire Today has a 2.2 star rating with 9 reviews.
When is Empire Today open?
Empire Today is closed now. It will open on Monday at 9:00 a.m.
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