Empire Ford of New Bedford's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Empire Ford of New Bedford

4.0

About this business

Location details

395 Mt Pleasant St, New Bedford, MA, 02746, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
4.01,379 reviews
Select a rating
Laura Philips's profile image
Laura Philips 
2 weeks ago

We had a wonderful experience with Lou at Empire Ford in New Bedford! He made the whole trade in process and purchase of a new truck super easy! 

Jessica wheelock's profile image
Jessica wheelock 
3 weeks ago

If you enjoy frustration and nonexistent customer service this is the place for you! They sell non-Ford brand used cars. They sell extended warranties. If you perchased a used, non-Ford car and have to make a claim on the warranty, you have to take it to Empire for the initial diagnosis. The super helpful staff make it extremely difficult to get said diagnostics done. They are really good at passing you all around the departments with the added fun of blaming each other. When you finally get them to understand that they have... read more

Jessica wheelock's profile image
Jessica wheelock 
3 weeks ago

If you enjoy crappy customer sevice, lack of knowledge and horrible mechanical service, this is the place for you! They sell non-Ford brand used cars. They sell extended warranties. If you have to make a claim on the warranty, you have to take it to Empire for the initial diagnosis. The super helpful staff make it extremely difficult to get said diagnostics done. They are really good at passing you all around the departments with the added fun of blaming each other. When you finally convince them that they have to make the d... read more

Thomas Smith's profile image
Thomas Smith 
3 weeks ago

Honestly, this was the most painless and easy thing I’ve had to do in a long time! I was in the market for a new vehicle so I contacted James Wood of Empire Ford of New Bedford! He made it as painless as possible, went down there signed all my paperwork and left the same day with my vehicle! Staff here are definitely rock stars but I want to give a big shout out to James Wood. He is the man to go to if you’re looking to get into a brand new vehicle that’s reliable and safe. You’re a rockstar. 

Jessica Weeden's profile image
Jessica Weeden 
3 weeks ago

Frequently asked questions about Empire Ford of New Bedford

How is Empire Ford of New Bedford rated?

Empire Ford of New Bedford has a 4 star rating with 1,379 reviews. 

When is Empire Ford of New Bedford open?

Empire Ford of New Bedford is open now. It will close at 3:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com