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131 Old Road to 9 Acre Corner, Ste 3, West Concord, MA, 01742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Whoever the female is behind the front desk, she needs a reality check. She's extremely rude. The poor guy checking me in was doing his job and she just kept intervening for no reason. I was caught off guard about an updated copay amount due to insurance changing and asked if I could call to pay it with a different card and she was adamant about me not doing that and made it seem that I wouldn't be able to have my appointment if they didn't get my copay that very second. How she presented herself was very rude.
Made an appointment for a stress test, was called the day of the appointment saying they couldn't support it. The next available appointment was 3 weeks later and since I wasn't available that specific day, I would have to wait two months to be rescheduled.
I am fairly new to the practice. What I have experienced so far has been very, very good. The doctors with whom I've dealt are knowledgeable, attentive, thorough and inquisitive. The check-in and check-out processes are quick and easy, and the people working those positions show caring and empathy. All in all, it's been a very positive experience and I would highly recommend.
Everyone is professional and courteous
Emerson Cardiovascular Associates has a 3.1 star rating with 14 reviews.
Emerson Cardiovascular Associates is closed now. It will open tomorrow at 8:30 a.m.
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