This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
131 Old Road to 9 Acre Corner, Ste 3, West Concord, MA, 01742, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Whoever the female is behind the front desk, she needs a reality check. She's extremely rude. The poor guy checking me in was doing his job and she just kept intervening for no reason. I was caught off guard about an updated copay amount due to insurance changing and asked if I could call to pay it with a different card and she was adamant about me not doing that and made it seem that I wouldn't be able to have my appointment if they didn't get my copay that very second. How she presented herself was very rude.
Made an appointment for a stress test, was called the day of the appointment saying they couldn't support it. The next available appointment was 3 weeks later and since I wasn't available that specific day, I would have to wait two months to be rescheduled.
I am fairly new to the practice. What I have experienced so far has been very, very good. The doctors with whom I've dealt are knowledgeable, attentive, thorough and inquisitive. The check-in and check-out processes are quick and easy, and the people working those positions show caring and empathy. All in all, it's been a very positive experience and I would highly recommend.
Everyone is professional and courteous
Emerson Cardiovascular Associates has a 3.1 star rating with 14 reviews.
Emerson Cardiovascular Associates is closed now. It will open tomorrow at 8:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com