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Emeritus at Steel Lake
- Hospice
- Federal Way, WA
About this business
Location details
31200 23rd Ave S, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mother has dementia and my father was diagnosed with stage four brain cancer 6 months ago. Needless the say the past 6 months have been incredibly difficult and stressful and we were relieved to find Brookdale who would be able to help us give my parents a good quality of life, or so we thought.. We will always have so much regret and sadness that we placed our parents there. The only slight relief is that we can share our experience and warn others and that we were able t... Continue Reading
Business response:
Jessica, we are sorry to hear you feel this way and take these comments seriously. We work closely with residents and their responsible parties and are aware our management team has previous spoken with the responsible party regarding concerns. We have shared your comments with our corporate management team for their further review. Thank you.
RecommendedEven though we didn't get a chance to move my sister-in-law out to Denver from Michigan, we had a wonderful virtual zoom meeting and the place was very nice. Sally was more than helpful to find us the right apartment. But it just wasn't meant to be no fault of Brookdale. Family matters.
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After my dad passed away in late 2015, I had to make the decision to move my mom to a senior community. I visited different nearby communities, but once I visited Brookdale Oak Park, I knew I had found my mom's new home. Always caring and helpful, each of Brookdale's employees has made my mom feel secure, comfortable, and supported. The staff is quick to communicate with both her and me regarding any concerns we may have. Their concern for the residents is apparent through their consistent attention and positivity. The resul... read more
As a Senior Living Advisor, the marketing department is awesome! Kudos to Rhonda!!! They go above and beyond to provide the best experience for their to-be-residents; even to the point to delivering a HOT MEAL to their door.
The employees are very friendly and helpful to the residents and to the people visiting. Have kept everyone in touch with what’s going on no matter what the case. Was so helpful when my dad passed. They are the best people at Brookdale and glad my folks chose this place for their retirement. 😃
Love the residents and staffs! ❤️
Very attentive and caring staff that are truly passionate about their jobs. Grounds and facilities are beautiful! Great place for those needing an assisted living environment.
Great staff! They truly care about the residents!
Frequently asked questions about Emeritus at Steel Lake
How is Emeritus at Steel Lake rated?
Emeritus at Steel Lake has a 5 star rating with 2 reviews.
When is Emeritus at Steel Lake open?
Emeritus at Steel Lake is closed now. It will open at 9:00 a.m.
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