Emergency Room | Kaiser Permanente San Jose Medical Center

Gerri LA 

on Google

3 weeks ago

All Emergency room visits for sure I know are hit or miss but I took my dad to the Kaiser ER in San Jose although he goes to a different Kaiser location. The blonde nurse (I think her name was Kristen) working around 345am on 9/11 was very helpful with my elderly dad who went in for urinary retention/groin pain, and him having dementia and she was patient with him. He was in severe pain after the catheter was placed in and she helped him walk to the lobby to be discharged and made sure he was ok and able to walk. She also ma... read more

Justin & Shelly Lee 

on Google

a month ago

The nurses at the ER and physicians are some of the most compassionate people I have met. I was seen All of them made sure to allow my husband in the room for a procedure that I was terrified of, but needed to get better. The anesthesiologist who had to do the spine procedure was very calm, made sure he knew what i needed to stay calm and what to do if I was not able to stay calm. I cannot say enough about the staff. 

Raluca Ioanid 

on Google

2 months ago

We were in and out in 35 minutes door to door. The nurses and doctors were caring, professional and efficient. I was very happy with my care. 

Family Lady 

on Google

9 months ago

I had a positive experience considering it was a horrible night. But any night you have to go to the ER is probably a horrible night. I was surprised by how many people helped me from one point to the other, probably about a dozen people throughout the night of the 5 hours of ER hell. The situation was hell, but the ER people staff were good, organized, and worked in unison well. I even had to go under light waking anesthesia, and they waited an hour for me to be fully aware after (shockingly, unlike 2 days later at Kaiser o... read more

Holly Ponzer 

on Google

11 months ago

I can't even begin to express my anger with the absolute NEGLECT my mother received at this facility. She was left alone, in pain, starving, and thirsty for HOURS, even being denied water when she finally got someone to come to her aid, because they didn't want to have to help her to the bathroom before discharge. Despicable.