This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Emergency Department at University Hospital
- Emergency Medicine
- Madison, WI
About this business
Location details
UW Hospital and Clinics, 600 Highland Ave, Madison, WI, 53792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
My ER visit was very unorganized, with staff who seemed unprofessional and inattentive. We went hours without updates, overheard staff speaking negatively about patients, resident left blood vial and used syringe on table, and recorded notes incorrectly about our care— the only time we received direct attention was when we asked to leave. We arrived at 6:15 AM and were quickly triaged and taken for an EKG. I was moved to a room promptly and seen by a resident and phlebotomist who collected blood for labs and informed us that... read more
I spent 7 hours in the emergency room yesterday. The entire staff was friendly, compassionate and patient. I had time to watch the interactions with multiple patients and visitors and everyone was treated with the same efficiency and kindness, even when they were met with impatience or helplessness. Excellent work, ER staff!
Staff was friendly and compassionate towards us. However, the communication amongst the team needs to be improved and more proactive. My spouse wasn't dispatched until 6am (7 hours after we were brought into a room). The doctors and nurses kept telling us different things regarding what's left to do before we could leave. I had to flag down a team member multiple times to ask if we're good to go or clarify what we're waiting on. Due to that, I had family members wait 7+ hours in their car since they were our ride home and ha... read more
Went in for a simple ear infection was at the ER for 4.5 hours wanted to do a CT scan of my head just so they could charge my insurance more no meds no relief they took so long all the pharmacies in the area closed for the night . Do not recommend if you actually are in a hurry or have a real emergency. No respect for people's time price gouging the insurance company.
Frequently asked questions about Emergency Department at University Hospital
How is Emergency Department at University Hospital rated?
Emergency Department at University Hospital has a 2.3 star rating with 157 reviews.
When is Emergency Department at University Hospital open?
Emergency Department at University Hospital is open now. It will close at 11:59 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com