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Emergency Department

3.4

About this business

Location details

336 Deerfield Rd, Boone, NC, 28607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4400 reviews
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Megan Smith's profile image
Megan Smith 
2 weeks ago

I don't know how to properly thank the team at this hospital. I was on vacation in Boone when I ended up in the ER on Tuesday, 12/16, with a badly broken ankle. I was a stranger in a new town, in pain, and terrified, but the staff here changed everything. The ER was efficient and kind, but it was Dr. Tim and Dr. Gray (the Ortho PA) who really stood out. Dr. Gray was such a nice guy and every bit as fantastic as everyone said he was. He never rushed, spoke with calm clarity, patiently answered every question, and even took th... read more

Emily T's profile image
Emily T 
3 weeks ago

Honestly worst place I and many others have been to. Their sanitation rating is a red flag in itself. I’ve been misdiagnosed and given a solution that made the problem worse. I was told when I asked about a potential concussion that “we have no way to test you’ll just feel a little weird.” Looking back I definitely had a concussion and was throwing up with it and have never been the same since. They did not chart one of my friends family history which significantly affects the results she got on an ultrasound. Went with my b... read more

Chris Yaden's profile image
Chris Yaden 
4 weeks ago

I had surgery 6/27/25. The surgery went well. The hospital stay was fine. My complaint is with the Billing Department. I was advised prior to surgery that I should pay half of the cost of my out of pocket expense which I did on 6/20/25. The person I talked to advised what my remaining balance would be. The insurance company was working on the itemized bill. I received a bill for the balance from the hospital before my insurance was finalized. Not knowing, I paid the remaining balance to the hospital on 7/27/25. Once my insur... read more

Angie Kiehne's profile image
Angie Kiehne 
4 weeks ago

My beloved uncle was received at this hospital in a terminal condition. This was the best possible place for his remaining days on earth: it’s a clean, new hospital with the finest staff. Every single person, from front desk to janitors to nurses and other aides was so kind and helpful. He was very comfortable there. Of course, you always need an advocate there in person with a loved one, especially when they have a terminal condition. I’m grateful to have been by my uncle’s bedside and deeply grateful to the staff who treat... read more

Christina Cavallero's profile image
Christina Cavallero 
a month ago

Frequently asked questions about Emergency Department

How is Emergency Department rated?

Emergency Department has a 3.4 star rating with 400 reviews. 

When is Emergency Department open?

Emergency Department is closed now. It will open on Monday at 9:00 a.m. 

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