Emergency & Critical Care Pet Hospital

S. A. Dannelly 

on Google

7 years ago

Not happy one bit! I called to see if they treated exotics, as my bearded dragon was in respiratory distress. The tech got on the phone and informed me they didn't treat exotics. That is perfectly fine, until she threw in a suggested euthanasia. You can't diagnose over the phone! This place is awful 

Amanda Tedford 

on Google

7 years ago

I called begging to have help for my two month old kitten I rescued from the streets. I took her to Hershel animal clinic where her vet is they gave her this wormer that made her very sick where she hand not ate in now two weeks and became very skinny white her brother is doing fine. She's very weak where she can't move hold her own weight or anything. She just laying there going g potty o. Her self. They turned me away. How can someone that's supposed to care so much about animals not be willing to help save ones life from ... read more

Cami T 

on Google

7 years ago

The staff was kind and comforting but the lead veterinarian totally misdiagnosed my dog. We went in originally for the fear my dog was internally bleeding, prior to our visit he was accidentally pounced on by a dog 4x his weight while they were playing. He offered expensive treatments to what is now known weren't even relevant to his issues. We left the office with a wrong diagnosis and medicine that was unrelated to his issues. And now my dog is in critical condition due to the fact the vet didn't acknowledge or listen to h... read more

Kelli Cronin 

on Google

7 years ago

Dr. Jones and Shelby were so comforting, informative, and kind to both myself and my pet. Dr. Jones even printed out some handouts about UTIs with felines (what my cat was suffering from) for me to read so I could gain insight into what is happening with my cat. They give you pricing up front, unlike other animal clinics, and allow you to choose the best options for your animal and your budget. (Different forms of medicine with different pricing, different tests, etc). Everyone was super down to earth and spoke to you like a... read more

Amanda McWilliams 

on Google

7 years ago

I called begging to have help for my two month old kitten I rescued from the streets. I took her to Hershel animal clinic where her vet is they gave her this wormer that made her very sick where she hand not ate in now two weeks and became very skinny white her brother is doing fine. She's very weak where she can't move hold her own weight or anything. She just laying there going g potty o. Her self. They turned me away. How can someone that's supposed to care so much about animals not be willing to help save ones life from ... read more