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Emergency Care Specialists

1.4

About this business

Location details

4100 Embassy Dr SE #400, Ste 500, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.454 reviews
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Diana Gonzalez's profile image
Diana Gonzalez 
a month ago

I've been getting multiple bills from them, but whe I try to access my "secure portal" webpage is blamk, their webpage doesn't work and no phone number... Is this a scam??? Why am I getting a bill a year and a half later... 

Christine Magee's profile image
Christine Magee 
2 months ago

Just awful customer service. Refusing to adjust a bill, saying I have to reach out to my insurance because "they don't talk to insurance companies". They just needed an updated EOB because our out of pocket max & deductible had been met because they didn't bill us until 3 months after the service date. I had it to send to them and she said nope, can't come from the patient, has to come from insurance. I had to have a rep from my insurance company call (and were also rude to her) for her to tell them "no, they don't owe you m... read more

Beth Postema's profile image
Beth Postema 
3 months ago

I went to the ER. NEVER received a bill from ECS. HOWERVER, I have received SEVEAL SCAM reported calls that were apparently from ECS. The biling rep said that they TEXTED bills. YOU CAN'T TEXT BILLS AND EXPECT PAYMENT. This business seems to be a scam. 

Craig Johnson's profile image
Craig Johnson 
3 months ago

Sent me two texts with in insecure link to pay a bill I thought I had already paid for emergency services. Now the link doesn't work and it's nearly impossible to find a phone number for them, which is why I came to Google Maps. No paper bill was sent. Scammers. 

N H's profile image
N H 
4 months ago

Frequently asked questions about Emergency Care Specialists

How is Emergency Care Specialists rated?

Emergency Care Specialists has a 1.4 star rating with 54 reviews. 

When is Emergency Care Specialists open?

Emergency Care Specialists is closed now. It will open tomorrow at 9:00 a.m. 

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