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Emerald Veterinary Service
- Veterinarians
- Round Rock, TX
About this business
Location details
1011 Stillhouse Spring, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
Do not take your exotics here. Horrible experience! The first time I took my rabbits, they were seen by a vet who was filling in and he was not an exotic vet. I didn't think much of it since they were only there to get spay estimates. Well last week, they were spayed and 6 days later one of my rabbits shredded her collar to pieces and took her stitches out. I immediately called the vet office who asked me for a photo of the wound and scheduled me next day. At that point I thought everything was okay since I was getting profe... read more
Wonderful experience with Dr. Cassens and team at Emerald Vet Service! The last few vets we've been to have tried to upsell us on every single thing from insurance plans to medicines/injections, so it was a relief to just get some basic advice and recommendation. I love how they tried to give our puppy a positive experience instead of just taking her into a back room to administer vaccines. Couldn't be happier and we'll be taking our puppy (and any future ones) from here on out!
I've been bringing my two cats and one dog to Dr. Cassens for nearly five years and consistently receive top-notch care. She and her team are knowledgeable, friendly, and thorough; they excel whether we're communicating by phone, email, or in person. They always provide clear explanations and are happy to give estimates in advance for major procedures or any recommended items during well-visits. I couldn't ask for a better team to care for my pets!
Dr. Cassens had a bubbly personality but quality of care is more important to me. I was charged $75 physical examination but Dr. Cassens “visually” observed my dog and told me my dog “looked”healthy and did not conduct any physical examination. Moreover, I was charged $60 nail trim because it took 3 technicians to perform yet my previous vet of 7 years charged me $20 provided by one technician. Egregious greed and lack of quality in service. I will return to my previous vet even though I have to drive to another city.
Frequently asked questions about Emerald Veterinary Service
How is Emerald Veterinary Service rated?
Emerald Veterinary Service has a 4.8 star rating with 105 reviews.
When is Emerald Veterinary Service open?
Emerald Veterinary Service is closed now. It will open at 11:00 a.m.
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