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130 Byrd Ave, Neenah, WI, 54956, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 8:00 a.m. to 5:00 p.m. |
Third administrator between when my mother in law and mom were there. When my mom was actively dying the current administrator never once stepped foot in her apartment to see her, I know as I was there 24/7 for 4 days, no flowers or expression of sympathy from Baka at all to family. Administrator needs to get to know her residents personally. Handful of caregivers we trusted to take care of mom, thank you to you girls ❤️
Highest turn over in administrative 2 months at the most. Rude to families, mistreatment of residence. THEFT not only money but belongings, then lie about it. Still waiting for check list as they packed my dad's room without my knowledge due to covid. Plus stolen microwave, as they claim they provide it yet another lie. Lock down facility on main web page , but Facebook shows open Do not recommend
fun activities and good food and nlce people
Worked here for a year and LOVED it until, Corprate brought in a new administration who knows nothing of caring for the elderly! For the sake of the residents I hope BAKA gets better administrators ASAP. I have never worked for a company that has gone down hill so fast! Start by getting an admin who knows common sense and resident rights! For the sake of your loved ones.. choose a different facility.
Worked here for a year and LOVED it until, Corprate brought in a new administration who knows nothing of caring for the elderly! For the sake of the residents I hope BAKA gets better administrators ASAP. I have never worked for a company that has gone down hill so fast! Start by getting an admin who knows common sense and resident rights! For the sake of your loved ones.. choose a different facility.
Would not recommend. The management and staff attitudes have changed dramatically over the past couple of years. Used to be a loving community to be a part of. High turnover rate, management is very unprofessional and favoritism definitely shows with certain residents/staff. Some residents get treated unfairly and get talked to like children for it to so-called be “like home”. Certain staff get away with unprofessional behavior towards residents/staff and are still employed there.
Emerald Ridge Assisted Living has a 3.7 star rating with 18 reviews.
Emerald Ridge Assisted Living is closed now. It will open tomorrow at 8:00 a.m.
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