Emerald Pediatrics

Kelly K. 

on Citysearch

10 years ago

I was looking forward to transferring my 2 year old to this practice after referrals from friends who go here but I cancelled the request after I visited on my own prior to the first appointment. Disappointed with the lack of customer service. Waiting room, and if they don't have time to talk to a prospective patient then it's not worth my time to trust them with my daughters well being. First, the waiting area was not clean, water on the ground, and there is not a separate area for sick children to wait. Second, they don't ... read more

Aimee B. 

on Citysearch

13 years ago

Awful Billing Experience!! Horrible Dr. too!! – I too had an awful experience with this practice...I called and called to even get the date of service in question and was never called back. I wrote on the bill who and what ID numbers needed to bill the balance to and it was never, ever done..I just kept getting bills. I am not going to pay for services covered by insurance (Medicaid), they aren't even allowed to charge me unless the child was ineligible which I proved to them over and over she was eligible, they are just laz... read more

jmf2 

on Citysearch

14 years ago

Poor Customer Service – We just relocated back to Dublin area, and after checking out their web site I was very excited about this practice. When I called the office, I asked if they had a day/time where you could meet the doctors in the practice, or if I could schedule an appointment with one of the physicians to meet them, since my infant son is currently not sick. The receptionist was very rude and referred me back to their web site and said that the web site should be able to answer all of my questions rather than speaki... read more

Tashapuff 

on Citysearch

15 years ago

Wonderful Pediatricians!!!! – I am shocked by the two comments made about this pediatricians office. My children are now 5 and 7, and we have been going to these doctors since they were born. They are professional, thorough and great with my kids. The staff is always helpful and I've never consistently had long waits to see anyone! ANY doctor's office is going to have a long wait at some point, but this is definitely not the norm with Emerald. I love the front-desk ladies and have always had courteous help from them involvin... read more

Ifamily 

on Citysearch

15 years ago

Top of the line! – I read the previous reviews and believe Emerald got a bad wrap because I have been going to them since 2006 and I think they are fantastic (and I have met several of the physicians and staff). I have recommended their office to anyone that has been looking for a pediatrician (new or to switch) and everyone I have referred loves them just as much as I do. They take their time with their patients (perhaps why one of the other reviewers had to wait...but it also sounded like that reviewer called for a last mi... read more

ainsliek 

on Citysearch

15 years ago

Okay service – I visited here after I brought my son to the ER for his first Ear/Chest infection and was told to bring him a pediatrician the next day. We were new in town and this was the first name that came up on the insurance search engine. The care was okay, but I was a little annoyed that it took about 30 minutes in the waiting room and one hour in the office after the nurse got my sons weight and measurements to see the doctor. Normally I don't judge people to harshly on their wardrobe, but the doctor was unprofession... read more

tracitaylor 

on Citysearch

17 years ago

Horrible Billing - worst experience with a medical office in my life – This office was decent until we had an outstanding bill which was less then $250.00. This small outstanding balance was in addition to the several THOUSAND dollars they had already been paid over the year. The doctor refused to see my asthmatic child who was out of medication until the bill was paid in full and she "APPROVED" our return to the practice. This is unacceptable service for any provider. In addition to this the billing department personnel wer... read more