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Embers West
- Fireplace Services
- Anaheim, CA
About this business
We are licensed, bonded, insured general contractors with specialized certifications in fireplace repair and installation. We also have experience in many custom home renovations. We have a showroom with many built in live displays for the hands on shopping experience as well as offer free of charge, no obligation in-home consultations to determine exactly what products will work best to achieve your goals. We work for homeowners, contractors, designers and property management companies.
Location details
1201 E Ball Rd, Unit G, Anaheim, CA, 92805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We went to the show room and liked what we heard and saw so we decided to move forward. They came out to get the measurements and discuss our plans, everything was in order and we were ready to pull the trigger. That was on March 20th, at the time of this post it is April 9th. We've emailed them twice trying to get the quote and have yet to get a response. I have heard one of the number one rules of sales is "answer the phone" well they aren't answering, we were prepared to spend about 8K on our project, it baffles me that a... read more
Very poor customer service. Many emails and calls remained unanswered. Sammie seems to alwasy be in a bad mood when you talk to her. Once I called her at 4:50Pm and she was mad that it will be 5PM soon and was not willing to talk to me. Not a great experience at all.
Frequently asked questions about Embers West
How is Embers West rated?
Embers West has a 4.1 star rating with 24 reviews.
When is Embers West open?
Embers West is closed now. It will open tomorrow at 9:00 a.m.
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