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Embers Grill & Fireplace Store
- Grilling Equipment
- Nashville, TN
About this business
Grill and Fireplace Store. Welcome to Embers. We are a family owned and operated business serving Brentwood, Franklin, Nashville, Middle Tennessee and the surrounding areas. We seek to provide the highest quality products and services for outdoor kitchens, fire pits, outdoor furniture, gas grills, Big Green Egg, gas logs, gas fireplaces, wood burning fireplaces, wood stoves and more. Come visit us in our indoor and outdoor showrooms today and see all of our products. Premier items with excellent and informed customer friendl... read more
Location details
7114 Moores Ln, Ste 200, Nashville, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedEmbers is awesome! Hard to believe I waited so long to upgrade my outdoor kitchen now that it's done. The staff was extremely helpful with selection and troubleshooting. I would highly recommend them.
By servicing what they sell.
Business response:
Mr Kelley- thank you for your call to set up service. During this very, very busy season, it is important for us to try and do the very best we can in providing service to all of our customers, and we are earnestly trying to do so with all hands on dec…See More
This team has it all together. Great people, great products, great service and follow through. Very refreshing to deal with such professionals. Just bought the Big Green Egg. Next purchase we are definitely going back to Embers.
I never leave bad reviews for places and I will agree they are very knowledgeable however, the younger associate who greeted my husband and I was surprisingly rude when I tired to be involved or ask questions. He deliberately would cut me off and talk over me which I thought at first was a misunderstanding , however by the end I realized it was not. Very odd. My husband and I walked out. We will take our business elsewhere. Since then I’ve been told others had similar experiences.
Business response:
We are so sorry you had a bad experience when you came in. We really work hard to do a good job and train our people accordingly. We will continue to work to always do our best and invite you in to visit us again sometime. Feel free to call one of our owners if you would like to discuss further or have any other concerns.
This is the premier Grill and Outdoor living shop in Nashville. I always find waht I'm looking for plus when I visit Embers. I highly recommend them to all Grilling and Outdoor enthusiasts.
I left there feeling educated on what I was wanting after all the knowledge they gave me. They have great options and even theitry low end grills are way way better than anything you can buy at Lowe's or Home Depot. I'm efinitely doing business with them for my outdoor kitchen!
Business response:
Thanks Courtney! Thank you for the opportunity. We look forward to working with you!
The Watsons are good, down to earth, and honest people. I love how the owners go above and beyond out of there way to help in any situation. Thank you Zach and Krystal. Y'all rock.
Customer service is incredible!!! I love walking into a store and actually talking to people that know what they're doing!!! There staff is amazing, I highly recommend them !!!
Business response:
Thank you so much for your kind words. It is an honor to have the opportunity to serve you and all of our customers. We are grateful. Please let us know if we can do anything for you.
Their customer service is 2nd to none. I highly recommend using them to anybody wanting to enjoy their outdoor living space.
Frequently asked questions about Embers Grill & Fireplace Store
How is Embers Grill & Fireplace Store rated?
Embers Grill & Fireplace Store has a 4.5 star rating with 147 reviews.
When is Embers Grill & Fireplace Store open?
Embers Grill & Fireplace Store is closed now. It will open at 9:00 a.m.
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