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Embassy Suites By Hilton Gulf Shores Beach Resort
- Hotels
- Gulf Shores, AL
About this business
Location details
112 W Beach Blvd, Gulf Shores, AL 36542, Gulf Shores, AL, 36542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The resort was beautiful and clean, the staff was very nice especially Ms. Glenisha who works at the front desk, she went over and above for us. Valet was fast. Several restaurants and bars to choose from with great food and drinks.
The Embassy Suite in Gulf Shores is a beautiful, brand new hotel with impressive aesthetics, but unfortunately, my stay was overshadowed by one of the worst customer service experiences I’ve ever had, specifically with the hotel manager. Upon arrival, check-in was smooth, and my first impression of the property was very positive. However, my room was freezing cold at 66 degrees, and the thermostat was not working. Maintenance initially told me it was fine, but after hours it was still unbearably cold. When I called again, I ... read more
Five stars because honestly this is the nicest hotel I’ve ever stayed at! Absolutely beautiful! Service was fantastic, we LOVED Glenisha, she was so kind to my babies! The breakfast was wonderful as well. The only issue I ran into, was our card being charged the day we checked in, and the day we checked out. Putting me -600 in my banking account and now we currently have to wait a few business days for my bank to put the money back into my account. Just keep watch on your transactions! Loved everything else though!
Service isn't bad but there is a lot going on here that doesn't translate into a good guest experience. The reason you pay the premium for a place like this is LOCATION. Being able to walk to everything. We'll apparently everything walking distance closes at 10pm. The hotel staff has no idea what time their own bars close. Front desk said downstairs bar closes at 11pm. We walk back at 10pm to be told by the downstairs bartender that the 2nd floor bar is open til 11pm and its much better and that she closes at 11. Went upstai... read more
Frequently asked questions about Embassy Suites By Hilton Gulf Shores Beach Resort
How is Embassy Suites By Hilton Gulf Shores Beach Resort rated?
Embassy Suites By Hilton Gulf Shores Beach Resort has a 4.5 star rating with 33 reviews.
When is Embassy Suites By Hilton Gulf Shores Beach Resort open?
Embassy Suites By Hilton Gulf Shores Beach Resort is closed now. It will open tomorrow at 9:00 a.m.
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