Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Judy M. 

on Birdeye

15 hours ago

November 2025. Booked 2 nights, left after 1. Room was dirty. Shower had brown stuff at bottom when shower was running. Sink had old makeup on counter, i don’t wear makeup not mine. No refrigerator, water in room $1.  Never again.  

Jed A. 

on Birdeye

a month ago

Very disappointed with this hotel and its service. I am a Diamond member with Hilton and have never seen such poor service as well as accommodations.  No hot water, had to unplug the refrigerator in the room due to it’s loud noise, flickering light in the bathroom, worn out bed and service in the dining room was terrible. I complained to the front desk and was promised a phone call from the manager but never received one.  This hotel is a terrible representation of the Hilton brand!  

Celeste R. 

on Birdeye

a month ago

I know you get what you pay for...However, there is no excuse for serving rotten bananas. We were there for 7 days and the breaksfast was awful. There was no milk, no yogurt, ROTTEN bananas... Maybe the person who is doing the breaskfast need to be moved to housekeeping because that person is doing a poor job representing Hilton. Also they have changed the cup for getting coffee and they only havehot water for coffee or tea. You can not have a cup of water. Customer services at the desk is outstanding!! House keeping has im... read more

Denna C. 

on Birdeye

a month ago

Hampton Inn-82nd Street, Indianapolis-Would not stay here again. This is a Hilton property and either they have lowered their standards and will accept anyone as a Hilton property or they desperately need to review this hotel personally!  

Tony M. 

on Birdeye

a month ago

I have stayed at this Hampton several times and the room charge is typically $180-$250.00. This past weekend, Oct 17th & 18th 2025, they charged $668.00 per night. I call that price gauging. I understand that I did not have to stay there but I had already promised my fiancé that we were going to the mountains. I could have rented a super nice chalet for that price. Also, we were told that they breakfast bar was open until 10:00am but when we got there Sunday morning at 9:50, we told nope, we are closed although there were ... read more

Dan f. 

on Birdeye

a month ago

Hilton saskatoon has a very racist security guard who is an ugly old white guy who has ugly teeth and face, this cretin is rude and disrespectful dont rent a room here. If your brown and indigenous plus a women your a target for this old racist security guard. Horrible.  

andre d. 

on Birdeye

a month ago

Pros: front desk was very accommodating and friendly. Free bagels in the morning. Very hot showers. Comfortable bed.  Cons: housekeeping frantically banging on doors to wake people up well before check out. The airport shuttle never arrived for my departure.  

Roxy P. 

on Birdeye

a month ago

This hotel will not pick up the phone. There is no operator and appears to be no one at the front desk. The only way i was able to get thru was thru Hilton directly who transferred me to them. The girl of course could not help and transferred me to a manager, who of course did not pick up the phone and did not call back. Hotel.com also could not get a response from them. I am a senior citizen who made a 2 minute mistake and it is costing me $300. I guess its a great way to scam someone out of money. 

Marlene M. 

on Birdeye

a month ago

Hotel stay was fine until I received a $1,000 unauthorized charge on my credit card. Beware of this Hampton Inn. I would give a minus if I could.