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Embassy Suites by Hilton Bethesda
- Hotels
- Bethesda, MD
About this business
Location details
6711 Democracy Blvd, Bethesda, MD 20817, Bethesda, MD, 20817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We paid extra for a balcony room but that felt like a waste of money. The balcony was much smaller than what I saw in photos. It would have been hard to fit the 3 of us on the balcony. There was one tiny table and chair outside and the balcony door didn't close right. The sleeper sofa worked good for our son and the main bed was comfortable. The mini fridge and microwave were appreciated. We used both. Shower was good also. The breakfast was some of the best we have had while traveling. We got to enjoy cocktail hour one time... read more
Breakfast area is tight but food was fresh
To make a long story short I am extremely unhappy with our stay on 9/12/25. As you can see in the attached pictures we found a cockroach in our room. We immediately left, when checking out at the front desk we showed the night auditor the pictures and told him the bug had been left in the room for them to see. We asked for a manager to call us, that never happened. I do not think it is fair to charge us for a room we did not stay in due to unsanitary standards.
Front desk service was poor — no clear explanation of the deposit, inconsistent in offering amenities, and not transparent about room adjustments. I was given a high-floor room instead of the corner room I expected, but the staff’s attitude made the experience disappointing.
Frequently asked questions about Embassy Suites by Hilton Bethesda
How is Embassy Suites by Hilton Bethesda rated?
Embassy Suites by Hilton Bethesda has a 4.3 star rating with 1,461 reviews.
When is Embassy Suites by Hilton Bethesda open?
Embassy Suites by Hilton Bethesda is open now. It will close tomorrow at 12:00 a.m.
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