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Elmer's One Hour Air Conditioning

4.6

About this business

At Elmer's One Hour Air Conditioning, we understand the importance of our customerstime. We make it our top priority. That means you can expect efficient and professional HVAC service of the highest quality, and we promise that you'll receive your installation or repair exactly when you asked for it.We back up our promise of promptness with the guarantee that you won't pay a dime if we aren't there on time. Elmer's One HourAir Conditioning carries the strength of a strong, national brand that has been serving the San Antonio... read more

Location details

9710 N Interstate 35, San Antonio, TX, 78233, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.61,131 reviews
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Hailey V.'s profile image
9 years ago

Had some issues, not very happy with them, and they are REALLY bad at being on time. They fixed my earlier issues, but when I called to make an appt, I got the run around all day. Finally they confirmed that Jason (the best technician by far) would be coming to take a look. Turns out that nothing was wrong this time, but it was nice to finally get someone over here. I appreciate that my money isn't being totally wasted, I need to put Jason on my speed dial though because so far he is the only one that has been helpful in the... read more

Amanda M.'s profile image
10 years ago

I was very untrusting due to my experience with Cowboys a/c and just not sure what expect. I called for evaluation. Unfortunately the was a lot wrong and made me angry at Cowboys. How is it they didn't find the rusted coils and the outside motor was getting ready to blow. When Cowboys came out they said they found mold and recommended the UV light for $1860 and changed the compasitor and starter kit for an aditional $800 if I had called Elmers the light would have been $600 and the compasitor and starter kit around $500. WOW... read more

Manuel O.'s profile image
10 years ago

They take out $20 a month without fail for the past 21 months and excuse for not receiving the maintenance inspections is that they left 3 messages during those months. No workout solution or immediate action taken to resolve conflict. $420 taken, 3 messages and no service to show for it. I might add horrible phone etiquette. 

carrzuna00's profile image
carrzuna00 
11 years ago

AC went out 2 weeks ago - air blowing but fan outside not working - looked problem up online - appeared it was going to be blown capacitor - figured it shouldn't be too expensive to have a pro do it - enter Jason from On Time Elmer - he verified this was the issue and needed to be replace it - pulled off ONE part but said he needed to add a 2 part capacitor -??- then gave quote of $390 - but as he was testing further, the fan would not kick on all the time - then said I needed a "hard start" so it would start up all the time... read more

grrlygrrltx's profile image
grrlygrrltx 
11 years ago

Don't suffer in the heat or cold...call Elmer's One Hour!!! 

srvosrvo's profile image
12 years ago

Great response time to calls. Answer all questions. Friendly employees. 

dogmcby's profile image
13 years ago

I used these guys even though they had a low rating, I asked about the bad review and was told it was a disgruntled former employee. I had a system installed by a big name company and spent well over 7 grand, 6 months later it went out and I couldnt get the company to stand behind thier product. I explained all of this to Elmer the owner and he sent his guys out to look at it for free. They fixed it and were able to warranty the unit because he used the same brand. He charged me a fair price to fix someone elses mistake. Tha... read more

extechhater's profile image
extechhater 
14 years ago

Expert Techs are not experts and they are not techs. I purchased two new systems two and a half years ago. Everything they installed fell apart: ductwork, plenums, fan motor, defrost board, fan blade, thermostat, and they have not made this junk work. All under warranty, but I have begun fixing things myself because Elmer's company is INCAPABLE. They make things worse. I am writing this review to tell anybody...STAY AWAY!! I see that Elmer responds to these hoping to save his doomed reputation. He won't return my calls, text... read more

jarre1's profile image
16 years ago

Very painless; everyone was nice and very thorough. A great experience from the very start. 

Frequently asked questions about Elmer's One Hour Air Conditioning

How is Elmer's One Hour Air Conditioning rated?

Elmer's One Hour Air Conditioning has a 4.6 star rating with 1,131 reviews. 

When is Elmer's One Hour Air Conditioning open?

Elmer's One Hour Air Conditioning is open now. It will close tomorrow at 12:00 a.m.  

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