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Ellington Metro West

3.9

About this business

Welcome to Ellington Metro West, a bright and stylish residential community in Westborough, Massachusetts with one, two and three-bedroom apartment homes where you'll find an ideal marriage of modern sophistication and ultimate convenience. 

Location details

1 Homestead Blvd, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.9130 reviews
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Chloe J.'s profile image
Chloe J. 
4 years ago

The customer service here is terrible and probably the worst I have ever received. I have been having ongoing issues with my apartment, there are issues constantly arising in my unit. My refrigerator is not working correctly and is spoiling my food (during a pandemic mind you and this has been going on for months, I have reported it multiple times but nothing has been done), my dishwater is backing up, the heat will go out and blow cold air, my hot water won't work, bathroom fan light keeps going out, oven light, I can go on... read more

Cristina Silva's profile image
Cristina Silva 
recommend  Recommended
5 years ago

Beautiful location, and Wonderful staff! 

Doug K's profile image
Doug K 
5 years ago

On the surface, the property seems great, especially for those commuting to the city. In reality, there are at least 2 elevators down daily, the staff is incredibly rude, the appliances are all dated so they are constantly broken, if you like cock roaches they are abundant, if you have a car you will likely have lyme deposit all over it, if you enjoy hot showers don't expect them here (we were without hot water for a month), the quality of the tenants has deteriorated as they have had to lower prices to keep the building ful... read more

Christine D'Angelo's profile image
Christine D'Angelo 
5 years ago

I was told to cover up while breastfeeding by Lynn who works in the office. It’s against the law to discriminate against breast feeding moms and I will feed my daughter anywhere I please. They also discriminate against the tenants in the low income apartments, we don’t get the same services and features that come with the other apartments and we get treated like lower class. Maintenance comes to do a job and they leave without fully repairing the problems or addressing the entire situation leaving stains on the carpets, saw ... read more

Stephanie's profile image
Stephanie 
5 years ago

This place is the absolute worst! Was lied to about the appointment amenities, laundry never works, they never put salt down for ice or shovel the snow. Forget about getting to work before noon if it snows because they don't start plowing until 2! The hallway and outdoor lights do not work and you can never get an answer from the people in the office! They have to be the rudest people I have ever met. Don't care at all and **** no problem telling you to go screws. This company should be ashamed of themselves. I will never re... read more

Pedro O's profile image
Pedro O 
5 years ago

REPORT THE " VERY VERY BAD" SITUATION ON ***************- THE ****** APARTMENTS "HAVE RATS ON THE APARTMENT" AND THE PHOTOS POSTED ON THE ******* WEBSITES ITS NOT TRUE. LOOK MY PHOTOS When we go to sign in the LEASE CONTRACT the Agent say "I check the apartment and its all done for living trust me" well we trust and BANG! The agent don´t show me the apartment before sign in the lease. So he tricked ME. The apartment its not clean, have various problems, in the kitchen and bathroom, blinds, electric outlet does´t work, the... read more

Felicia Lynn's profile image
Felicia Lynn 
recommend  Recommended
5 years ago

Amazing Property, and friendly office staff! 

Danielle Salmonsen's profile image
Danielle Salmonsen 
6 years ago

I have lived in this community for 3 years and up until the recent change to the new management company, I would have recommended this community to everyone. However, under the new management I would not recommend this complex! 

Rod Kelly Pettinato's profile image
Rod Kelly Pettinato 
recommend  Recommended
6 years ago

New to the community and a long way from home of Nashville, Tn but looking forward to making this home. 

Frequently asked questions about Ellington Metro West

How is Ellington Metro West rated?

Ellington Metro West has a 3.9 star rating with 130 reviews. 

When is Ellington Metro West open?

Ellington Metro West is open now. It will close at 6:00 p.m.  

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