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Ellie Mental Health
- Counseling & Mental Health
- Chantilly, VA
About this business
Ellie Mental Health in Chantilly, Virginia isn’t your average therapy clinic. We’ve created a comfy, judgment-free zone where you can be authentic, get real about where you’re at in your mental health, and receive the compassionate care you deserve. We strive to break down treatment barriers and provide you with customized counseling services that meet your therapy needs.
Location details
14500 Avion Pkwy Ste 315, Chantilly, VA 20151, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve seen two therapists through Ellie. After my first therapist left, it took five months to get scheduled with someone new - despite me reaching out multiple times to the office manager asking for help. My emails were ignored for months, which was incredibly frustrating. I was eventually matched with a new therapist who I really liked, but unfortunately, the ongoing billing issues made it impossible to keep going. Despite never enrolling in autopay (as confirmed by the office manager), Ellie repeatedly charged my card with... read more
We had a wonderful therapist that worked well with our son who had to leave due to not being paid by the company. We rescheduled with a new therapist, and when my son and husband arrived, waited nearly an hour in the waiting room, only to find out the therapist no longer worked there. We were not informed of her leaving and received no cancelation notice. We have received multiple billing invoices with incorrect amounts that have not been ran through insurance, including, wouldn't you guess it, the invoice for the appointmen... read more
I had a wonderful experience with Ellie Mental Health. From the moment I reached out, the team was incredibly responsive and welcoming. The booking process was seamless, and the staff was very understanding and informative when I had questions about services and the types of therapy offered. What really stood out to me was how genuinely caring and professional everyone was. They take the time to listen and make sure you feel comfortable, which is so important when considering mental health support. Highly recommend their ser... read more
I met them at an event and the professionalism, knowledge and creative approach was so refreshing!!
Disappointing Experience with Ellie Mental Health I'm extremely frustrated with my experience with Ellie Mental Health. I reached out to them for play therapy for my 5-year-old and was initially hopeful. However, the process was a series of disappointing miscommunications. The initial phone call took 45 minutes, which was lengthy, but I was willing to overlook that. However, the next day, the assigned therapist, Martia, texted me (I would’ve appreciated a call vs a text that is impersonal.) to say she doesn't do virtual sess... read more
Frequently asked questions about Ellie Mental Health
How is Ellie Mental Health rated?
Ellie Mental Health has a 3.7 star rating with 11 reviews.
When is Ellie Mental Health open?
Ellie Mental Health is closed now. It will open tomorrow at 9:00 a.m.
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