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Ellie Mental Health
- Ann Arbor, MI
About this business
Location details
1601 Briarwood Cir #400, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I’ve been working with Buffy for the past two years, and I truly can’t overstate the impact she’s had on my life. Buffy is an exceptional therapist and an even more exceptional human. She has a rare way of being both deeply insightful and incredibly compassionate, and she consistently met me where I was without judgment. Working with her genuinely changed the trajectory of my healing in a very real way, and I’m deeply grateful for her care and guidance. Buffy is perceptive, thoughtful, and genuinely invested in her clients’ ... read more
Buffy did my mental evaluation. I turned it into the court. Then she altered it after the fact .... These people are shady.Do not trust them find someone else.
Would not recommend - not great therapy, rude, unprofessional, very disorganized and can't figure out payment/insurance. Our therapist wasn't helpful at all and was straight up rude at times. We decided to stop seeing her. We realized that we had double paid - our insurance covered a few sessions and we paid by card as well (it was demanded that we pay immediately or we couldn't have any more sessions). As we figured this out, we got an email from our therapist saying we owed THEM money. We thought this was strange and proce... read more
I had a very poor employment experience with this business. Given that there are so many wonderful, supportive group practices and mental health clinics in the community, I recommend seeking out a therapist and group practice that is *not* a franchise or corporation for their mental health needs. The lack of consistent, fair, ethical, and inclusive policies at this business = poor, unacceptable experience for clinicians and their clients. We can do better, and mental health as a field deserves better than this.
Update: Ellie Mental reached out to me shortly after my review and were more than helpful in resolving the issue. I will not be returning as a patient, but I appreciate their efforts. After several appointments, I received a ridiculously large bill. After investigation, I discovered it's because they don't accept Medicare, my secondary insurance. Except, they never told me they don't accept it, despite the fact that when they asked me for my insurance information, I included my Medicare information. Well, that seems like a g... read more
Frequently asked questions about Ellie Mental Health
How is Ellie Mental Health rated?
Ellie Mental Health has a 3.3 star rating with 11 reviews.
When is Ellie Mental Health open?
Ellie Mental Health is open now. It will close at 7:00 p.m.
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