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Ellie Mental Health
- Healthcare
- Ann Arbor, MI
About this business
Ellie provides mental health services for all ages. Offering individual therapy, couples counseling, family therapy, and community-based mental health services. We are transforming the culture of mental healthcare by providing creative solutions and using innovative thinking to reduce barriers in accessing mental health services.
Location details
1601 Briarwood Cir Ste 400, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Would not recommend - not great therapy, rude, unprofessional, very disorganized and can't figure out payment/insurance. Our therapist wasn't helpful at all and was straight up rude at times. We decided to stop seeing her. We realized that we had double paid - our insurance covered a few sessions and we paid by card as well (it was demanded that we pay immediately or we couldn't have any more sessions). As we figured this out, we got an email from our therapist saying we owed THEM money. We thought this was strange and proce... read more
I had a very poor employment experience with this business. Given that there are so many wonderful, supportive group practices and mental health clinics in the community, I recommend seeking out a therapist and group practice that is *not* a franchise or corporation for their mental health needs. The lack of consistent, fair, ethical, and inclusive policies at this business = poor, unacceptable experience for clinicians and their clients. We can do better, and mental health as a field deserves better than this.
I had a very poor employment experience with this business. Given that there are so many wonderful, supportive group practices and mental health clinics in the community, I recommend seeking out a therapist and group practice that is *not* a franchise or corporation for their mental health needs. The lack of consistent, fair, ethical, and inclusive policies at this business = poor, unacceptable experience for clinicians and their clients. We can do better, and mental health as a field deserves better than this.
Update: Ellie Mental reached out to me shortly after my review and were more than helpful in resolving the issue. I will not be returning as a patient, but I appreciate their efforts. After several appointments, I received a ridiculously large bill. After investigation, I discovered it's because they don't accept Medicare, my secondary insurance. Except, they never told me they don't accept it, despite the fact that when they asked me for my insurance information, I included my Medicare information. Well, that seems like a g... read more
Really expensive and complicated to navigate, will never go back.
Frequently asked questions about Ellie Mental Health
How is Ellie Mental Health rated?
Ellie Mental Health has a 3.5 star rating with 15 reviews.
When is Ellie Mental Health open?
Ellie Mental Health is closed now. It will open at 9:00 a.m.
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