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Elle at The Medical Center Apartment Homes
- Residential Leasing
- Houston, TX
About this business
Elle at The Medical Center residents live in a luxury garden-style community in Houston, Texas. These one, two & three bedroom apartments are centrally located and feature beautiful interior and community amenities.
Location details
8181 El Mundo St, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
READ BEFORE MOVING HERE!! THESE ARE PROBLEMS YOU WILL HAVE DURING YOUR LEASE.!!!!!! I have been living here for 2 years and I really liked it in the beginning. Then I think they change administration or something, but it has been decreasing security, and maintenance, it takes forever for to something be repaired and has to be called that way they can come. The maintenance people are really nice. I understand is not their fault because I have noticed that they do not have the number of people that they used to have. The gate ... read more
Huge roach issue, bad customer service All they care about is collecting your money and they do a GREAT job. Management is horrible. Rent goes up every month. Appliances always stop working. Cats jump and scratch cars. Theft. Anything bad you can think of, you’ll experience it here.
From my experience 08/2018 The security is very poor, 5 thefts were happened yesterday. The management staff do not know how to treat the customers, they are very harsh. Also the manager always outside unlike the system always down if you need any information or inquiries. Today, they cut the water for more than 2 hours without any notice. The apartment inside is very good and the decoration is very fancy, also the room space is big. I will not recommend it for someone want to stay in a good apartment with quiet environment.
Business response:
Good afternoon & thank you for taking the time to provide your feedback. We are so sorry to see this 1* review, and want you to know that we are constantly using feedback like yours to improve our offering of services. If you have any additional information on the events described above, we would certainly love to learn more -please give us a call in the office. Regarding the water issue, we do apologize for the inconvenience. This was a City of Houston water line issue & unfortunately, our entire block was affected. We did ... read more
Disrespectful I've lived at this complex going on 6 months now and haven't had any issues until today when it came time to pay my rent. The Elle recently decided to stop accepting money orders. Personal checks and cashiers checks are now the only accepted methods of payment. I work and go to school, both full time. I haven't had an opportunity to have checks made and there's no establishment open that I can have a cashier's check made today, since it's now Sunday the 3rd. I left for work Friday morning before their office op... read more
Business response:
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Elle at The Medical Center FeedbackSolutions@JMGrealty.com
Frequently asked questions about Elle at The Medical Center Apartment Homes
How is Elle at The Medical Center Apartment Homes rated?
Elle at The Medical Center Apartment Homes has a 3.3 star rating with 278 reviews.
When is Elle at The Medical Center Apartment Homes open?
Elle at The Medical Center Apartment Homes is open now. It will close at 6:00 p.m.
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