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Elkhorn Lawn Care
- Lawn Services
- Omaha, NE
About this business
Trust the certified team of professionals at Elkhorn Lawn Care to ensure the best quality lawn care and landscape job. Residential or commercial, we do it all! Lawn mowing, lawn maintenance, landscaping, holiday lighting, even snow removal. Customer satisfaction is our top priority.
Location details
14983 Grover St, Omaha, NE, 68144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been on a monthly payment plan for years with this company and it went well until September of this year. After that point they either skip a month or take out a random amount, significantly higher than the agreed upon bill. I would expect if they skipped a month the following month would be double, but the amount they pull out is a different amount, never with any explanation given or documentation. When I called to ask what was going on, they claimed that the bank had declined their money pull, ************** becaus... read more
Business response:
Ms. *****, I hope that after our conversation on the phone yesterday afternoon, we can continue providing services for you. As discussed, I have removed you from the auto payments, and I will call you on the first of the month. We have enjoyed having you as a loyal customer. Please let me know if there are any follow-up questions I can answer.
On 06/Sep2022, Elkhorn Lawn Care, was installing a IRRIGATION residential system on my neighbor home. 811 was called ahead of time and utilities were market with paint and flagged. It was after 10:00 am on the 6th when I notice my internet was no working. I called my provider and checked for any outages in my area and none. The IT said the signal was severed between the company and residents. I walk to the service box flowing the fiber Flags and saw the irrigation line ran right through my fiber-optic line. Yes the Fiber opt... read more
Business response:
Hello Mr. ****, We did communicate with the installation crew and your cable lines were running through the property of the job we were working on. The technicians noticed after severing and contacted our client and they did not have any disruption. Without knowing whose line it was, we were unable to communicate with the appropriate party. Although we have the utilities marked, we do not know whose account is tied to the service as most of the time, neighbor's lines are not going through our client's property. The line wa... read more
Hired the Lawn Care and Sprinkler system turn on and off of the season. Price for Sprinkler turn on was supposed to be $79, when the individual came out, he did not provide me any sort of estimate, have me look over any type of extra charges that may be assessed, turned the system on and left. Next I seen there was an invoice and a bank withdrawal for over $300. My lawn care service has also been inconsistent and the billing/withdrawals have been terrible. I received a withdrawal on June 29th for $220, a withdrawal on July 2... read more
Business response:
Hi Ms. ******, We're so sorry to learn our billing department did not live up to your expectations. Feedback is important to us, and we rely on reviews to ensure we are doing a great job, and when we are not. As you shared in your review, we did not do a great job, and for this, we do apologize. We understand you're feeling disappointed about being billed three times in a week for services. Unfortunately, the subcontractor we used for mowing in your area did not provide statements to us promptly, causing a ripple effect in... read more
We have used Elkhorn Lawn Care for years. We use them for everything. All lawn care, Christmas lights to snow removal. They are very professional and they get the job done. And done well. If we have any questions they are very accessible. I would highly recommend them. Dan and Debby Brown. Shadow Ridge
Worked with Elkhorn Lawncare this month and have been very impressed with their services. They are very professional, personable and did an excellent job overall. I highly recommend them!
this is the worse company i ever worked with, they dont know the difference between the weeds and the grass, and they tell you we will use fertilizer and weed killer but they only use fertilizer, i dont recommend this company at all
Elkhorn Lawn Care provides amazing and personable customer service. We switched from another company as we didn't feel they were communicating well and weren't getting the results we wanted. James and team have been excellent to work with! thank you so much!
Business response:
Thanks Christie for taking time our of your busy schedule to share your experience with us! We greatly appreciate your business.
Very easy to work with on all lawn care projects. They do my weekly mowing as well as seasonal fertilizing. I also had them trim and clean up some shrubs and decorative grasses as well as lay down a new layer of mulch. They did exactly as I asked and it all looks fabulous. Hasn't looked this good since moving into this house 3.5 years ago.
Business response:
Thanks Ms. ********! We appreciate the kind words and taking the time out of your busy day to write this review. Thank you again for your continued business and we look forward to assisting you however we can!
Frequently asked questions about Elkhorn Lawn Care
How is Elkhorn Lawn Care rated?
Elkhorn Lawn Care has a 4.6 star rating with 315 reviews.
When is Elkhorn Lawn Care open?
Elkhorn Lawn Care is closed now. It will open at 8:00 a.m.
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