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Elk Springs Resort

4.3

About this business

Specialties Elk Springs Resort was meticulously developed selecting the ideal location for our Smoky Mountain properties; convenience, seclusion and maintaining the "in the national park" feeling, were our top priorities. Located at the edge of the Historic Arts and Crafts Community, Elk Springs Resort is 8 minutes from downtown Gatlinburg and only 15-20 minutes to the big attractions such as Dollywood in Pigeon Forge. When you arrive at your cabin you'll feel secluded in a quiet mountain setting. History Established in 2006... read more

Location details

125 Silverbell Ln, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,273 reviews
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Robin D.'s profile image
Robin D. 
12 years ago

Denied access, after fully paid confirmed reservation – My problems with this company began in December 2011 when I purchased two Groupon vouchers at $329 each for two nights each. The fine print stated there was an additional fee of $125 for cleaning and insurance per voucher, as well as 12.5% tax. After several days of trying to reach a live person I was able to get a registration clerk who informed me that several of the days I needed were blacked out to Groupon users, as well as certain cabins. This was not listed in the... read more

Business response:

There is a lot more to this story. We dispute 99% of your claims. We are unwilling to put our staff and other guests at risk and given your behavior which is not reflected in your review prior to your stay we believe it is in the best interest of all parties including our current guests staying at our property that you did not stay with us. We acted ethically prior to your stay, answered all your questions repeatedly, and were professional in our dealing with you. Not what was stated in your review. We have an obligation to ... read more

Kathryn C.'s profile image
Kathryn C. 
12 years ago

Best Cabins in Gatlinburg – I've been here twice and WILL return! Beautiful views, clean and spacious accommodations. Absolutely zero complaints. Good location. Thanks for all the memories - can't wait for next time! 

Julie A.'s profile image
Julie A. 
12 years ago

Best Gatlinburg Cabins – I cannot say enough positive things about Elk Springs Resort! The location is super convenient, the cabin amenities are first-class, the cleanliness is perfection and the views are amazing. I have stayed in other cabins in Gatlinburg and theirs are by far the best. Whether you are planning a romantic weekend for two or a 10-person trip, they most definitely have a cabin that will meet and exceed your needs. Almost Heaven might be my favorite thus far! I just went last weekend and I cannot wait to pla... read more

Daniel D.'s profile image
Daniel D. 
12 years ago

Best Gatlinburg Cabin Rental – I just stayed at Elk Springs Resort this past week. Although I am a long time Gatlinburg vacationer, this place was far and above the best resort I have ever been at. The cabins are new, the staff was great, and the location was just 10 minutes outside of Gatlinburg. You never know what you are going to get with some of these cabins, but the cabins at Elk Springs are just like the pictures. Brand new features like theater rooms, saunas, and arcade rooms for the kids. If you don't want to stay n... read more

Frequently asked questions about Elk Springs Resort

How is Elk Springs Resort rated?

Elk Springs Resort has a 4.3 star rating with 1,273 reviews. 

When is Elk Springs Resort open?

Elk Springs Resort is closed now. It will open tomorrow at 9:00 a.m. 

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