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8450 Laguna Grove Dr, Elk Grove, CA, 95757, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Forest of a business!! I as a consumer, I have purchased many vehicles over the years (foreign). I decided to give American vehicles a chance. Its not so much of the vehicles, but the poor business practice and professionalism of this dealership. The dont answer their phones and will not call you back. ****************** is ok, but sales and the finance departmentUGHHH.
As a very successful businessman myself, this is the worst unethical business transaction I have ever encountered in my entire life at a car dealership. Zero loyalty, zero dignity, zero transparency, zero remorse, unapologetic, entitle/unprofessional management: Mr. ****** and ****************. For approving an unethical transaction, and Salesman Arian: "You are in good hands." For making a commitment and making false promises. After accepting my offer at $31,500, I proceeded to fill out the credit application (I was overqua... read more
I don't even know if they deserve 1 star. 0 star is what they deserve. On Jan 5, 2021 I bought a used 2016 Toyota Camry for the price of $16,000 including the sales tax and DMV documentation (Out of the door price) We agreed on the price of the car. So Carlos went to his office and started the paperwork and give it to Rosa,( finance), with some instructions. I was not close to them so I did not hear their conversation. When I got to the finance dept. where Rosa works I noticed the documents where marked or indicated where I ... read more
Was under the impression test drive appointment was based on vehicle passing inspection. Was planning on purchasing the Encore. Got there & then was told vehicle didn't pass inspection. Multiple emails and text were sent, and was never informed vehicle failed inspection-even though it came from another dealer. My family and I used a Buick dealership in Florida and NEVER experienced this lack of communication. Would NOT recommend Edmunds dealership!!!
Elk Grove Buick GMC has a 4.5 star rating with 1,878 reviews.
Elk Grove Buick GMC is closed now. It will open tomorrow at 10:00 a.m.
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