Elizabeth Pernal MD

Heartbroken 

on Healthgrades

7 years ago

I have been a patient of Dr. Pernal for many years. She delivered my first two children. She is a very nice doctor but her secretary is not. She keep cutting me off and was very cold towards me. After asking her several times to let me finish my sentence, she called me rude! Then she put me on hold. When she took me off of hold l. She acted as if nothing had happened. I tried to recap the situation. She then stated "Well ok now we're over that". When asked how to complain. I was told I couldn't. 

Anonymous 

on Healthgrades

9 years ago

I don't know what has happened to this office.... the new girl at the front desk is awful! She is consistently rude and Unaccommodating! I don't know what happened to that last receptionist, but they should have kept her! She was awesome! On top of the rude front desk, the nurse was in a mood and the doctor couldn't get out of my room fast enough! This office has gone down hill and it's disappointing to say the least?? 

Anonymous 

on Healthgrades

9 years ago

Dr.pernal is very nice person. She makes her patients very comfortable that they can discuss their problems in v friendly environment. But front desk staff needs to change their attitude. Lady at front desk always been v rude. 

EVO 

on Healthgrades

10 years ago

Dr. P is great as is her nurse, however her front office receptionist is sullen and unfriendly to the point of rudeness, on a consistent basis, very unpleasant.