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1601 Chicago Ave, Riverside, CA, 92507, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very disorganized and unethical, at the last minute they decided to change the way to tents were going to be done, the company added another day that wasn't planned, this date was set two months before and they could not do the job t better. One of the employees used our bathroom and didn't wash his hands and was touching everything in our house.
Business response:
My company (ELITE Pest Management) was the primary vendor on a fumigation of the community (two buildings, approx 13 addresses) for the elimination of drywood termites. The fumigation was actually performed by a fumigation subcontractor which is a very common practice in our industry. Even though the subcontractor created the issues, it is ultimately our responsibility. The subcontractor has been terminated. We should NEVER use a customer's restroom. That is totally controllable and against our policy. Regarding the delay an... read more
Very disorganized and unethical, at the last minute they decided to change the way to tents were going to be done, the company added another day that wasn't planned, this date was set two months before and they could not do the job t better. One of the employees used our bathroom and didn't wash his hands and was touching everything in our house.
Business response:
My company (ELITE Pest Management) was the primary vendor on a fumigation of the community (two buildings, approx 13 addresses) for the elimination of drywood termites. The fumigation was actually performed by a fumigation subcontractor which is a very common practice in our industry. Even though the subcontractor created the issues, it is ultimately our responsibility. The subcontractor has been terminated. We should NEVER use a customer's restroom. That is totally controllable and against our policy. Regarding the delay an... read more
Despite me informing this company REPEATEDLY that’s they would not be conducting ANY esthetic repairs to MY property and they were ONLY to treat solely for termites I later find out that a work order was submitted to the HOA for several repairs to my property that I would NEVER allow a bug company to complete such as repairs to a door, molding, drywall, exterior doors, framing, etc. When I wrote an email addressing this issue to the company I’m informed by “office manager Sheri Serdoz” that they do not take any direction fro... read more
Elite Pest Management Inc. has a 2.9 star rating with 15 reviews.
Elite Pest Management Inc. is closed now. It will open tomorrow at 8:00 a.m.
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