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Elite Import Auto Service
- Auto Repair
- Austin, TX
About this business
We at Elite Import Auto Service specialize in customer service. We have the knowledge and state of the art computerized equipment to properly diagnose and repair todays most sophisticated vehicles, such as BMW, Mercedes Benz, Land Rover, Porsche, Audi, VW, Lexus and more. But the European makes are our specialty. Call or click today to make an appointment. You will not be disappointed.
Location details
9800 Beck Cir, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have used elite for imports and domestic autos. The biggest thing they offer is that they diagnose the problem correctly and don't add parts or extra work not needed. This is where the real savings is. I fully trust their repairs!
Elite Import Auto is the only place I will take my car. The mechanic tells me exactly what is wrong with my car and what needs to be done to fix it! I appreciate their honesty and no nonsense approach. I recommend Elite Import Auto to all of my friends and family!
Dan (the owner) is my next door neighbor, and as good of a neighbor he is, he's an even better mechanic. My family has been serviced for years and he never fails or disappoints. He's honest and the Elite crew is friendly and caring. I highly recommend Dan's shop to anyone in need. It's an honest place with fair pricing, and they don't try to take you to the cleaners.
Great Work Delivered with Small Company Charm – I own an Audi Q7 and was so frustrated with dealing with Roger Beasley Audi Service Department that I was ready to purchase another vehicle so I wouldn’t have to deal with the dealership anymore. One of my friends recommended Elite Import Auto Service (a family owned business) to me. He explained that they offered fair pricing, and were very thorough in the way they serviced your vehicle. My experience with Elite Import Auto Service has been fantastic. Not only do they provide ... read more
The best thumbs up! – Elite has worked on or diagnosed at least eight vehicles for us over the years: Ford F350 diesel, Chevy 3500 gas, two volvos, an escort, a mercury villager, ford contour, and a saturn. One of the volvos required some unusual work and I wish my son could use him, but he lives too far away. They have always been fair and reasonable with me, and have answered all my questions. On at least two occasions I have seen other mechanics from the neighborhood come over to ask questions. That's the best thumbs up a... read more
Flexibility is not on the menu here – If you want to bring your own parts, the Elite team don't allow it. They say, "we do our own diagnosis and decide what parts are needed..." Translated, meaning they want to make money off of the parts too. Which is an old business model. The Service Taker is not the most friendly person either in the garage - makes up stories to clients on the phone in order to get off the phone.
Business response:
When was the last time you went to your favorite resturaunt and asked the chef to cook the steak you brought in from HEB? I bet that wouldnt go over very well. Do you? Yes we do make a profit on the parts we sell. The cost of doing business require us to make a profit. I guess we could raise our labor rate and let you bring your own parts. What would you say if we installed your part and that part failed right out of the box or 11 months later and we charged you a second time to install another one. It would be my guess that... read more
Editorial Review – Professional bumper to bumper service for import cars.
Best place in town – Elite Import Auto is great! I had been going to the dealership for all my repairs, but when they told me I needed a new compressor and that it was going to cost over $1,000, I decided to call around. I ended up talking to Dan(he's the owner), he put an estimate together for me that was about half the price, and that's with all OEM parts. The parts were ordered and a couple days later I dropped my car off. I really liked everyone that worked there, we talked for about 20 minutes before my ride came. I cou... read more
Outstanding Service – Very impressed with the quality of repairs and competitive pricing. I also appreciated the personalized attention and the friendliness of the staff.
Frequently asked questions about Elite Import Auto Service
How is Elite Import Auto Service rated?
Elite Import Auto Service has a 4.8 star rating with 157 reviews.
When is Elite Import Auto Service open?
Elite Import Auto Service is open now. It will close at 6:00 p.m.
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