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Elite Heating & Air Conditioning

3.0

About this business

Location details

6421 KY-146, Crestwood, KY, 40014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
3.012 reviews
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Clint Riggle's profile image
Clint Riggle 
on Google
8 months ago

Purchased an entire home unit at the cost of $11,400. One year into ownership, ac stops working. Tech comes out and says motherboard is fried. New one is $700 plus labor. I expressed that "No sir this has a 10 year warranty" which he then explained "oh but you didn't renew your maintenance plan at $199 a year, so it voids your warranty". I asked what the maintenance plan was. He said "we come out twice a year to service the unit". If he said renew that implies I had it for year one, and they did not come out even once to ser... read more

William Murray's profile image
William Murray 
on Google
3 years ago
James Higdon's profile image
James Higdon 
on Google
4 years ago

The only reason I’m giving them one star is because zero isn’t an option. My thermostat went out, and I called them because the old Middletown Heating & Cooling sticker was on the unit I inherited when I bought the home. Their sales guy came out immediately and explained that even though my furnace was on the verge of failure, I had to replace the ENTIRE unit - AC and all - because my 9-year old carrier system is just so technical and sensitive that it simply cannot integrate with a new furnace without a total replacement. C... read more

Bart Layne's profile image
Bart Layne 
on Google
4 years ago

Had new heating and air conditioning units installed on 11/7/19. Units were supposed to come with an Alexa device & Ring doorbell. Still haven’t received the devices. I call every couple of months to see what the status is. Aaron told me they would purchase the items themselves if they had to (unit manufacturer was supposed to). We did the contract with Elite, not the manufacturer. AC went out this summer. Elite came and “repaired” it. Went out again the next day. They came and applied the proper fix a day later. Came for fa... read more

Chris Kendrick's profile image
Chris Kendrick 
on Google
4 years ago

Called Elite July 4th at 8:30 am. Got a call back 35 minutes from the tech, 30 minutes after that Julian was at my house. By 10:30 my AC was blowing cold air again. Would highly recommend! 

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Frequently asked questions about Elite Heating & Air Conditioning

How is Elite Heating & Air Conditioning rated?

Elite Heating & Air Conditioning has a 3 star rating with 12 reviews. 

When is Elite Heating & Air Conditioning open?

Elite Heating & Air Conditioning is open now. It will close at 7:00 p.m.  

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