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6421 KY-146, Crestwood, KY, 40014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 7:00 a.m. to 7:00 p.m. |
Purchased an entire home unit at the cost of $11,400. One year into ownership, ac stops working. Tech comes out and says motherboard is fried. New one is $700 plus labor. I expressed that "No sir this has a 10 year warranty" which he then explained "oh but you didn't renew your maintenance plan at $199 a year, so it voids your warranty". I asked what the maintenance plan was. He said "we come out twice a year to service the unit". If he said renew that implies I had it for year one, and they did not come out even once to ser... read more
The only reason I’m giving them one star is because zero isn’t an option. My thermostat went out, and I called them because the old Middletown Heating & Cooling sticker was on the unit I inherited when I bought the home. Their sales guy came out immediately and explained that even though my furnace was on the verge of failure, I had to replace the ENTIRE unit - AC and all - because my 9-year old carrier system is just so technical and sensitive that it simply cannot integrate with a new furnace without a total replacement. C... read more
Had new heating and air conditioning units installed on 11/7/19. Units were supposed to come with an Alexa device & Ring doorbell. Still haven’t received the devices. I call every couple of months to see what the status is. Aaron told me they would purchase the items themselves if they had to (unit manufacturer was supposed to). We did the contract with Elite, not the manufacturer. AC went out this summer. Elite came and “repaired” it. Went out again the next day. They came and applied the proper fix a day later. Came for fa... read more
Called Elite July 4th at 8:30 am. Got a call back 35 minutes from the tech, 30 minutes after that Julian was at my house. By 10:30 my AC was blowing cold air again. Would highly recommend!
Elite Heating & Air Conditioning has a 3 star rating with 12 reviews.
Elite Heating & Air Conditioning is open now. It will close at 7:00 p.m.
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